Kimirica
Website:
kimirica.shop
Job details:
Company Description
Kimirica is a luxury lifestyle brand focused on thoughtful self-care, offering unique fragrances, premium vegan formulations, and creatively designed products that bring moments of happiness into everyday life. The brand is 100% vegan, cruelty-free, and paraben-free, emphasizing wellness, ethics, and sustainability in all its offerings. Loved and trusted by leading luxury hotels and resorts worldwide, Kimirica has grown into a quintessential Indian brand with a decade-long legacy. The company innovates, formulates, and manufactures a wide range of products in fragrances, bath and body, skincare, home, and wellness, creating a holistic self-care experience for customers.
Role Description
The Beauty Consultant - Retail Sales role is a full-time, on-site position based in Mumbai. The Beauty Consultant will engage with customers on the shop floor, understand their needs, and recommend suitable Kimirica products across categories such as skincare, bath and body, and fragrances. This role involves demonstrating product features, explaining ingredients and benefits, and ensuring an elevated, personalized customer experience in line with the brand’s self-care philosophy. The Beauty Consultant will drive retail sales by meeting individual and store targets, handling billing, maintaining visual merchandising standards, and ensuring stock is well organized and replenished. The role also includes managing customer queries, addressing concerns, collecting feedback, and supporting in-store events or promotions to enhance customer satisfaction and loyalty.
Qualifications
- Candidates should possess strong Sales Consulting and Retail Sales skills, with the ability to meet targets and convert customer interactions into purchases.
- Candidates should possess Customer Experience and Customer Service skills to deliver personalized, brand-aligned interactions and build lasting relationships.
- Candidates should possess Customer Satisfaction skills, including handling feedback, resolving concerns professionally, and ensuring repeat business.
- Strong communication and interpersonal skills, with the ability to explain product benefits clearly and confidently.
- Interest in beauty, wellness, and self-care products, with a willingness to learn about ingredients, formulations, and usage.
- Prior experience in retail, beauty consulting, or hospitality is beneficial but not mandatory.
- Ability to work flexible retail hours, including weekends and holidays, as required.
- Minimum high school diploma; additional training or certification in cosmetics, beauty, or retail management is an advantage.
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