Website:
au.bank.in
Job details:
Company Description AU SMALL FINANCE BANK traces its origin to the vision of founder Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, who built the institution with a highly proficient team over three decades. The bank has grown rapidly, evolving from a small finance bank into an organization aspiring to become a Universal Bank. Its strategy centers on designing solutions that are closely aligned with customers’ needs, emphasizing trust, accessibility, and long-term relationships. As AU SMALL FINANCE BANK expands, it remains committed to enriching lives and serving the broader community with farsighted, sustainable banking practices.
Role Description This is a full-time, on-site Bank Officer Branch Banking role based in Rajkot. The Bank Officer will handle day-to-day branch operations, including customer onboarding, account opening, deposits, withdrawals, and transaction processing. Responsibilities include providing prompt and accurate service at the counter, responding to customer inquiries, and supporting sales of banking products such as savings accounts, fixed deposits, loans, and insurance. The role involves assisting with documentation, compliance checks, and adherence to regulatory and internal policies. The Bank Officer will collaborate with branch colleagues to achieve business targets, maintain service quality, and support initiatives that enhance customer experience within the branch.
Qualifications
- Strong customer service and relationship management skills, with the ability to engage professionally with diverse customers.
- Operational skills related to branch banking, including transaction handling, documentation, and basic cash management.
- Knowledge of banking products and services, with an aptitude for cross-selling and supporting branch business growth.
- Attention to detail, accuracy in data entry, and adherence to regulatory and internal compliance requirements.
- Effective communication skills in English and local languages, with clear written and verbal abilities.
- Basic numerical and analytical skills, with comfort using banking systems and standard office software.
- Ability to work collaboratively in a branch team, manage time efficiently, and adapt to a fast-paced environment.
- Bachelor’s degree in commerce, finance, business, or a related field; prior experience in retail or branch banking is an advantage.
- High level of integrity, customer-centric mindset, and willingness to learn and grow within the organization.
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