KATCH GO
Website:
katchapp.in
Job details:
Company Description KATCH GO is a groundbreaking ticketing solution transforming the bus industry through an innovative, user-friendly POS system that streamlines onboard ticket sales. By enabling mobile and contactless payments, KATCH GO reduces wait times and enhances the passenger experience. Operators benefit from real-time data analytics to optimize routes, improve efficiency, and support informed decision-making. The platform also facilitates clear communication with passengers via notifications about route changes and promotions. Designed to scale across fleets of all sizes, KATCH GO promotes public transport usage while supporting sustainability and modernizing bus travel.
Role Description The Back Office Intern at KATCH GO will support daily operational tasks, including data entry, documentation management, and coordination with internal teams to ensure accurate ticketing and transaction records. Responsibilities include assisting with basic finance-related activities, maintaining organized files, preparing reports, and supporting sales and customer service teams with backend processes. The intern will monitor and update system information, help resolve discrepancies, and contribute to smooth communication between operations and field staff. This is a full-time, on-site role based in Ahmedabad, requiring a consistent presence in the office to collaborate with the local team.
Qualifications
- Candidates should possess skills in Back Office Operations, including data entry, documentation, and record-keeping.
- Candidates should possess strong Communication skills to coordinate with internal teams and support clear information flow.
- Candidates should possess Customer Service skills to assist in handling inquiries and support passenger-focused processes.
- Candidates should possess basic Finance skills to support transaction tracking, reconciliations, and simple reporting.
- Candidates should possess Sales support skills to assist with backend tasks related to ticketing and promotional activities.
- Proficiency in MS Office or similar productivity tools and comfort working with digital systems and databases.
- Strong attention to detail, organizational abilities, and a proactive approach to learning and problem-solving.
- Relevant coursework or studies in Business, Commerce, Administration, or a related field are beneficial; prior internship experience is a plus.
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