Tesk Training Consultancy
Website:
tesktrainingconsultancy.in
Job details:
Position: Back office Coordinator/ Customer service
Qualification: Graduate
Mandatory Skills: Good Communicaiton in english, experience of telecalling
Job Location: Rajpath Club, S G Highway, Ahmedabad
Experience: 1-2 yrs
Salary: 20 K p.m. CTC
Joining: Immediately
- Handle day-to-day back-office coordination and administrative activities.
- Make regular outbound calls to existing and prospective clients.
- Follow up with clients regarding enquiries, requirements, quotations, payments, and pending activities.
- Maintain accurate client databases, records, MIS reports, and documentation.
- Coordinate with the sales, accounts, operations, and other internal departments.
- Respond to client queries professionally through phone, WhatsApp, and email.
- Prepare quotations, invoices, reports, proposals, and other required documents.
- Track client enquiries and ensure timely follow-up until closure.
- Maintain daily calling and follow-up reports.
- Update CRM/Excel and ensure all client information is properly recorded.
- Schedule meetings and coordinate appointments with clients and the sales team.
- Build and maintain positive relationships with existing clients.
- Assist the management/team with routine office coordination and reporting.
- Ensure timely completion of assigned administrative and coordination tasks.
- Handle confidential client and company information responsibly.
Required Skills
- Excellent communication and interpersonal skills.
- Good English and Hindi/Gujarati communication.
- Confident and professional telephone manner.
- Good knowledge of MS Office, Excel, Word, Email, and WhatsApp.
- Strong follow-up and coordination skills.
- Good organizational and time-management abilities.
- Ability to handle multiple tasks and maintain accurate records.
- Positive attitude and willingness to learn.
Click on Apply to know more.
