Website:
mytripcart.com
Job details:
The Role
We are looking for an energetic and goal-oriented B2B Sales & Support Executive to drive agent engagement and business growth. You will serve as the core bridge between our B2B portal and travel agents—managing existing client relationships, onboarding new travel agents, and assisting them with queries across Flights, Hotels, and Holiday Packages.
Key Responsibilities:
- Agent Onboarding & Expansion: Actively prospect and pitch our B2B portal services to potential travel agents, registering new partners to expand our active agent network.
- Relationship Management & Support: Maintain regular communication with registered agents to ensure ongoing portal activity, resolve technical issues, and deliver dedicated operational support.
- Multi-Product Query Sourcing: Analyze agent requirements for Flights, Hotels, and Tour Packages, source competitive quotes from suppliers/vendors, and provide tailored solutions.
- Negotiation & Deal Closing: Negotiate optimal pricing and terms with vendors, maintaining a disciplined follow-up schedule with agents to convert inquiries into confirmed bookings.
- CRM & Data Management: Keep all agent interactions, onboarding pipelines, and booking queries updated in real-time using CRM software and MS Excel.
What We Are Looking For:
- Industry Background: Minimum 1 year of experience in Travel Sales, B2B Operations, or Travel Support. (Freshers with strong computer skills and a passion for the travel industry are also encouraged to apply).
- Product Knowledge: Practical understanding of B2B booking systems across Flights, Hotels, and Holiday Packages.
- Language Proficiency: Excellent written and verbal communication skills in both English and Hindi.
- Technical Skills: High proficiency in MS Excel (VLOOKUP, Pivot Tables, data management) along with hands-on experience using B2B portals and CRM software.
- Professional Etiquette: Disciplined follow-up habits, strong negotiation abilities, and a client-focused attitude.
Perks & Benefits:
- Salary: No bar for the right candidate—we value talent and performance!
- Career Growth: Fast-track advancement opportunities in a dynamic travel-tech environment.
- Culture: Collaborative, high-energy, and supportive work environment.
Location: Satkar Travels Pvt Ltd, 1st Floor, Plot No 2027-P, Sector 45, Gurgaon
Job Type: Full-time
How to Apply? : Send your updated CV to hr@satkartravels.com with the subject line:
"B2B Sales & Support Executive Application"
About the Company
Established in 2010, Satkar Travels Private Limited is an IATA-accredited travel management company. We are committed to providing exceptional travel experiences and empowering our travel agent network through cutting-edge B2B portals and dedicated partner support across Flights, Hotels, and Customized Tour Packages.
Click on Apply to know more.