EXL
Website:
exlservice.com
Job details:
Capability Development – Research & Strategy Role
Role Overview
We are seeking candidates with strong research capabilities, a strong depth in technology, and a keen interest in emerging and next-generation advancements. The ideal profile combines analytical rigor with the ability to translate complex technological trends into meaningful business insights.
Candidates with a consulting background and experience engaging with CXO-level stakeholders will be preferred. Success in this role requires structured thinking, strong problem-solving abilities, and compelling storytelling skills. Ability to thrive in a fast-paced environment with shifting priorities and minimal guidance will be a key success factor.
Key Responsibilities
- Conduct in-depth research across technology domains, including AI, data, and cloud
- Synthesize external industry trends into clear, actionable business insights
- Support leadership as a strategic partner in a dynamic, high-impact environment
- Operate across business, talent, and organizational priorities with flexibility
- Develop structured narratives and presentations for senior stakeholders
Role Nature
This is a research- and strategy-driven role, not an L&D or training position. It functions as a dynamic partner to leadership (similar to a quasi–Chief of Staff role), with a fluid and evolving scope rather than a fixed mandate.
Candidate Profile
- 7+ years of relevant experience
- Background in research firms, consulting organizations, or technology companies
- Exposure to large-scale technology environments is a plus
- Strong depth in AI, data, and cloud ecosystems
- Excellent research, analytical, and synthesis skills
- Experience working with or presenting to senior leadership (CXO-level preferred)
Key Attributes
- Intellectual curiosity and a strong learning mindset
- High adaptability and comfort working in ambiguous, fast-changing environments
- Ability to handle evolving problem statements and shifting priorities
- Strong communication and storytelling capabilities
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