ISG (Information Services Group)
Website:
isg-one.com
Job details:
Description
Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com)
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Senior Consultant
As a Senior Consultant specializing in Organizational Change Management (OCM), you will assume a leadership role in shaping and delivering transformative change initiatives for our clients. Leveraging your extensive experience, strategic thinking, and change management expertise, you will lead project teams, collaborate with stakeholders, and drive the successful implementation of change strategies. Your role will involve mentoring consultants, contributing to thought leadership, and advancing innovative approaches to change management.
Responsibilities :
- Strategic Change Leadership
- Lead the design, development, and implementation of comprehensive change management strategies that align with clients' business objectives.
- Provide strategic guidance to clients and project teams on navigating complex organizational transformations and managing stakeholder expectations.
- Lead development and maintenance of stakeholder engagement and management activities, including introducing frameworks to key leaders and executing engagement plans through each project phase.
- Project Management and Team Leadership
- Lead and manage project teams, overseeing the execution of change initiatives, timelines, and deliverables.
- Mentor and coach junior consultants, fostering their professional growth and development in change management.
- Stakeholder Engagement and Communication
- Develop sophisticated communication plans that effectively convey change objectives, benefits, and impacts to diverse stakeholder groups.
- Lead stakeholder engagement efforts, facilitating dialogues, and addressing concerns to build consensus and drive change adoption.
- Lead development of Change Support, analyzing sprint readouts from an OCM perspective, preparing reports, and defining next steps.
- Change Measurement and Analytics
- Develop advanced change measurement frameworks and KPIs to assess the effectiveness of change initiatives and provide data-driven insights.
- Utilize data analytics to identify trends, evaluate change impact, and make informed recommendations for continuous improvement.
- Lead development and execution of comprehensive project plans for the collection and validation of project-wide Change Impact Collection.
- Lead development and maintenance of OCM metrics and scorecards, consulting with OCM Lead to define metrics, developing methodology for data collection and analysis, and preparing OCM scorecards for reporting data.
- Resistance Management and Problem Solving
- Proactively identify potential areas of resistance to change and design mitigation strategies to overcome challenges.
- Utilize problem-solving skills to navigate roadblocks and ensure successful change implementation.
- Support development of Change Network activities through each phase of the project.
- Innovative Change Strategies
- Introduce innovative change methodologies, technology-driven solutions, and forward-thinking practices to enhance change management effectiveness.
- Drive the integration of digital tools, AI-driven insights, and immersive experiences to enhance employee engagement and adoption.
- Support Communications Hub material management and coordinate clean-up activities.
- Thought Leadership and Business Development
- Contribute to the development of thought leadership content, whitepapers, and presentations to enhance the firm's reputation and expand our service offerings.
- Participate in business development activities, including client presentations, proposal development, and identifying opportunities for growth.
- Continuous Learning and Professional Development
- Stay at the forefront of industry trends, emerging technologies, and best practices in change management.
- Seek opportunities for continuous learning and skill enhancement to maintain your expertise and drive innovation.
- Qualification and Experience
- Master's or advanced degree in Business Administration, Organizational Psychology, Change Management, or a related field.
- 10 years plus of experience in change management, consulting, or a related role, with a focus on leading and delivering complex change initiatives.
- Proven track record of designing and implementing successful change management strategies that resulted in measurable and sustainable outcomes.
- Exceptional project management skills, with the ability to lead and mentor teams, manage timelines, and oversee deliverables.
- Advanced knowledge of change management methodologies, tools, and techniques, including experience with digital and innovative solutions.
- Strong analytical and problem-solving abilities, including proficiency in data analysis and interpretation.
- Excellent communication, negotiation, and influencing skills, with the ability to engage effectively with senior stakeholders.
- Leadership qualities with a demonstrated ability to inspire, motivate, and mentor junior consultants.
- Certifications in change management (e.g., CCMP, Prosci) and additional qualifications in agile, design thinking, or digital transformation are desirable.
This role presents a unique opportunity to shape the direction of our clients' change management initiatives and contribute to the growth and innovation of our consulting firm. As a Senior Consultant, you will lead by example, drive change excellence, and inspire teams to deliver exceptional results. Your strategic mindset, thought leadership, and commitment to driving successful transformations will elevate our clients' change initiatives and position our firm as a leader in the field of Organizational Change Management.
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
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