Head of Operations (Support & Onboarding), Avalara Micro and Emerging Business
Avalara
- Salary
- $150k - $248k
- Experience
- 10+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Salesforce Service Cloud
- Zendesk
- Gainsight
- Snowflake
- Tableau
About the role
10+ years in customer operations, support, onboarding or implementation; 5+ years leading teams including managers; track record of reducing support contacts and improving activation; strong operational analytics; experience with Product and Engineering; clear executive communication.
About Avalara
Cloud-based tax compliance automation software provider.
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