CARS24
Website:
cars24.com
Job details:
Company Description Cars24 Services Private Limited is a growing retail organization in the automotive sector, serving customers across India from its base in Chennai, Tamil Nadu. The company focuses on providing convenient, transparent services for buying and selling vehicles. Cars24 leverages technology and standardized processes to simplify complex automotive transactions. Team members work in a fast-paced, customer-focused environment where operational efficiency and service quality are highly valued. The company offers opportunities to learn, grow, and contribute to an evolving automotive retail landscape.
Role Description This is a full-time, on-site Automobile role based in Mumbai. The role involves assisting customers throughout the vehicle buying and selling process, including explaining product features, pricing, financing, and documentation. Daily responsibilities include conducting vehicle inspections, maintaining accurate records, coordinating with sales and insurance teams, and ensuring a smooth customer experience at the branch. The individual will handle customer queries, provide after-sales support, and follow company guidelines for quality, safety, and compliance. The role also includes participating in training sessions, meeting performance targets, and collaborating with colleagues to improve branch operations.
Qualifications
- Candidates should possess strong Customer Service skills, including communication, relationship management, and problem-solving.
- Candidates should possess Automotive-related skills, such as basic vehicle knowledge, inspection understanding, and familiarity with automotive terminology.
- Candidates should possess Sales skills, including consultative selling, negotiation, and the ability to meet defined sales targets.
- Candidates should possess Insurance-related skills, such as understanding of motor insurance products, policy documentation, and claim basics.
- Candidates should possess Training-related skills, including willingness to learn, ability to follow standard operating procedures, and readiness to participate in ongoing skill development.
- Relevant experience in automotive retail, dealership operations, or customer-facing roles is beneficial.
- Ability to work on-site in Mumbai, handle a fast-paced environment, and use digital tools for documentation and communication.
- Minimum educational qualification of a high school diploma; a degree in business, commerce, or automotive-related fields is an advantage.
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