ATL – Customer Service
Location: Mumbai Naka, Nashik
Experience: 2–3 Years
Salary: ₹20,000 – ₹25,000 per month
Job Description
We are looking for an experienced ATL – Customer Service to join our team in Nashik.
Key Responsibilities:
* Manage and supervise a team of 5–6 Customer Service Executives
* Monitor daily team performance and ensure productivity
* Handle customer queries, complaints, and escalations
* Ensure excellent customer service and timely resolution of issues
* Support the team in achieving service and performance targets
* Conduct regular follow-ups and provide guidance to team members
Requirements:
* 2–3 years of experience in Customer Service
* Prior experience in team handling/people management is mandatory
* Should have managed a team of at least 5–6 members
* Good communication and problem-solving skills
* Ability to handle customer escalations effectively
Intrested candidate can apply with their updated cv at careers@artfills.com
