CDA Academy
Website:
cda.academy
Job details:
Associate Trainer – Digital MarketingDepartment: Academics & Learning Development
Reporting to: Academic Manager
Experience: Freshers may apply
Employment: Full-time
Role PurposeThe Student Mentor/Associate trainer supports learners throughout their academic journey—from onboarding and active learning to course completion and placement readiness.
This role is suitable for digital marketing learners or graduates who enjoy mentoring others and aspire to become trainers, educators, or academic leaders. Previous work experience is not mandatory.
Key Responsibilities- Mentor and support 80–100 learners across a maximum of five batches.
- Conduct onboarding and maintain regular learner communication.
- Track attendance, assignments, certifications, and course progress.
- Follow up with absent, inactive, and academically pending learners.
- Coordinate doubt clearance and assignment evaluation with trainers.
- Ensure learners receive timely feedback and opportunities for correction.
- Share session recaps and collect learner feedback.
- Support portfolio development, resume preparation, mock interviews, and placement readiness.
- Maintain accurate Student Portal updates, trackers, and reports.
- Escalate academic delays, learner concerns, and unresolved issues.
- Participate in internal training and gradually develop session-delivery skills.
- Maintain periodic engagement with learners after course completion.
KRA and KPIKey Result Area
Performance Indicator
Batch Mentoring & Learner Support
Timely follow-ups and resolution of learner concerns
Course Completion
Target: 90%
Attendance
Target: 90% learner attendance
Doubt-Clearance Coordination
Learner doubts coordinated and closed on time
Assignment Progress
Submissions and trainer evaluations regularly monitored
Documentation & Reporting
Accurate and timely portal, tracker, and report updates
Batch Management
Up to four batches managed effectively
Session Recap & Feedback
Timely recaps and regular feedback collection
Placement Readiness
Target: 90% placement support for eligible job-seeking learners
Team Collaboration
Effective coordination with trainers and the Academic Team
Learning & Development
Active participation in training and continuous skill improvement
Behavioural Competencies
Ownership, empathy, discipline, reliability, and professional communication
Candidate Profile- Completed or currently pursuing a Digital Marketing course.
- Working knowledge of core digital marketing areas.
- Strong communication skills in Malayalam and English.
- Comfortable communicating through calls, messages, and online meetings.
- Patient, organised, responsible, and consistent with follow-ups.
- Genuine interest in mentoring learners and supporting their progress.
- Aspires to grow as a trainer, educator, or academic leader.
- Willing to work flexible shifts based on batch schedules.
Click on Apply to know more.