Website:
earthenstory.com
Job details:
We're hiring: Associate, Founders Office - Mumbai
· Location: Mumbai, Wadala RTO / Wadala East
· Compensation: Rs. 33,000 to Rs. 50,000 per month
· Type: Full-time
We are hiring for an owner-led role in Mumbai, working close to the operating core of a growing food business. Community management sits at the heart of this role: talking to customers, handling reviews and feedback, and helping build a genuine community around the brand.
This is a broad, cross-functional role working directly with the owner, needing someone comfortable initiating conversations, following through, and taking ownership of open-ended problems across the business.
What you will do
· Talk directly to customers and community members: build relationships, handle reviews and feedback, and grow a genuine sense of community around the brand.
· Read and evaluate business and customer data to spot patterns and turn them into action.
· Take on high-priority owner-led projects across growth, operations, and special functions.
· Coordinate with internal and external teams to keep projects moving.
· Identify gaps and opportunities, and take ownership of open-ended problems.
Who you are
· Strong communication in English and Hindi.
· Comfortable going out and talking to people: outreach, relationship-building, and community management.
· Comfortable reading and evaluating data, and turning it into clear next steps.
· High ownership, curious about how a business works end to end, and comfortable without a fixed lane.
· Experience in community management, customer success, or related roles is useful.
Interested? DM us or send a short note with your background and why this role excites you. You can also reach us directly at 9967945963 if you're keen.
Click on Apply to know more.