Website:
helixops.ai
Job details:
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This Is Helix. Powered by You.
At
BMC Helix, we don’t do ordinary. We’re the
AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of
curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.
As an Associate Education Developer, you will serve as a technical development expert across assigned BMC product areas. You will lead the creation of complex training content for both standard and custom needs, leveraging your expertise in development tools and processes. Your role will ensure that BMC’s customers and partners receive top-tier, up-to-date educational experiences.
Here is how, through this exciting role, YOU will contribute to BMC Helix's and your own success:
- Design and deliver engaging learning solutions, including instructor-led training, eLearning, microlearning, and blended programs across multiple platforms (desktop, mobile, virtual).
- Apply instructional design methodologies (analysis, design, development, evaluation) to create learner-centric, high-impact training programs.
- Collaborate with cross-functional teams such as R&D, Product Management, and Marketing to develop effective education content aligned with business goals.
- Develop a variety of learning deliverables including course materials, job aids, scripts, assessments, and certification content.
- Manage multiple projects end-to-end, ensuring quality, timelines, and alignment with learning objectives and budget.
- Leverage modern tools (Articulate 360, Rise, Camtasia, Vyond, Synthesia, Canva, Captivate) to create innovative learning experiences.
- Contribute to building a strong learning ecosystem using diverse delivery methods including virtual, social, video, and instructor-led formats.
- Stay updated with evolving learning technologies and industry trends; knowledge of BMC Helix (ITSM, ITOM, AIOps, Discovery) is a plus.
To ensure you’re set up for success, you will bring the following skillset & experience:
- Bachelor’s degree in a related field.
- 2+ years of experience in Instructional Design, preferably within a software or technology environment.
- Strong understanding of adult learning principles and learning design methodologies.
- Hands-on experience with eLearning development tools such as Articulate Studio 360, Rise, Vyond, Synthesia, Camtasia, Canva, and Captivate.
- Ability to manage projects independently from initiation to delivery of learning solutions.
- Knowledge or exposure to enterprise software solutions; familiarity with BMC Helix products is an added advantage.
- Excellent communication, collaboration, and interpersonal skills.
- Strong organizational and time management abilities with the capability to handle multiple priorities.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for
impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in
trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(
Returnship@BMC )
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Click on Apply to know more.
