ManipalCigna Health Insurance Company Ltd.
Website:
manipalcigna.com
Job details:
Company Description ManipalCigna Health Insurance Company Ltd. offers a range of comprehensive health insurance plans designed to support individuals and families at every stage of life. The company focuses on fully loaded products, transparent coverage, and quick, easy claim settlements to deliver a better healthcare experience. ManipalCigna emphasizes providing the right health cover through expert advice, helping customers make informed decisions. With a strong commitment to customer-centric solutions, the organization aims to make quality healthcare more accessible and reliable.
Role Description As an Associate Branch Manager based in Tezpur, you will support branch leadership in driving sales, managing operations, and ensuring high-quality service delivery. This is a full-time hybrid role, where you will work primarily from the Tezpur branch with some flexibility for work from home as business needs allow. Day-to-day responsibilities include overseeing the performance of the sales team, achieving branch targets, and managing customer relationships to ensure satisfaction and retention. You will monitor and improve branch processes, coordinate with internal departments, and ensure compliance with company policies and regulatory guidelines. The role also involves coaching and mentoring team members, reporting on branch performance, and contributing to local market development initiatives.
Qualifications
- Strong sales and business development abilities, with experience in achieving and surpassing branch or territory targets.
- Branch operations management skills, including process oversight, performance tracking, and compliance with regulatory and company standards.
- Customer relationship management capabilities, with a focus on service excellence and long-term client retention in financial or insurance services.
- Team leadership and people management skills, including coaching, performance feedback, and motivating diverse teams.
- Analytical and problem-solving skills to interpret data, identify trends, and implement effective action plans.
- Clear and professional communication skills, both verbal and written, with the ability to collaborate across functions.
- Comfort with using digital tools, CRM systems, and MS Office applications to manage branch activities and reporting.
- Bachelor’s degree in business, finance, marketing, or a related field; prior experience in health or general insurance is highly beneficial.
- Ability to work in a hybrid environment, balancing on-site responsibilities in Tezpur with remote tasks as required.
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