- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- client satisfaction
- service delivery
About the role
WhiteSlips Job Management Consultants
Website:
whiteslips.com
Job details:
- Manage relationships with client companies, making sure that requests are being met and that clients are satisfied with the level of service.
- Monitor day-to-day management of team members and actively manage and maintain successful long-term relationships of assigned clients, and proactively escalate issues to Unit Head.
- Collaborate with appropriate teams globally to ensure consistent service delivery, client solutions and client satisfaction.
- Provide coaching and development opportunities to staff and responsible for completing and delivering performance reviews on time.
- Make effective recommendations to hire, discipline, control work, determine promotions, and terminate employment.
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