The Postcard Hotel
Website:
postcardresorts.com
Job details:
About The Postcard Hotel
The Postcard Hotel is a collection of intimate luxury hotels defined by thoughtful service, immersive experiences, and a philosophy rooted in authenticity and quiet luxury. Each property delivers personal, intuitive hospitality crafted around the guest.
Position Overview
The Assistant Manager – F&B plays a key leadership role in driving seamless dining operations, developing service teams, and elevating the overall guest experience. This position is best suited for individuals with strong operational expertise, leadership capabilities, commercial awareness, and the ability to deliver attentive, personalised service with elegance and precision.
Key Responsibilities
• Oversee smooth day-to-day F&B operations across restaurants, bar, IRD, and other service areas, ensuring operational excellence.
• Drive and uphold service standards that reflect The Postcard’s commitment to genuine luxury, personalized service, and guest delight.
• Lead and supervise service teams, ensuring discipline, grooming, performance, and high service readiness at all times.
• Coordinate closely with the culinary team to ensure efficient service flow, timely delivery, and consistent dining experiences.
• Oversee table setups, reservations, guest preferences, special requests, and personalized service delivery across outlets.
• Coach and develop team members through regular training on service techniques, etiquette, product knowledge, and brand standards.
• Take ownership of guest feedback and service recovery, ensuring effective solutions and personalized attention that exceed expectations.
• Monitor inventory, requisitions, wastage, and cost-control measures while driving operational efficiency and departmental profitability.
• Lead the planning and execution of special events, private dining, celebrations, and curated guest experiences.
Candidate Profile
• Diploma/Degree in Hotel Management or related discipline.
• 5 – 7 years of experience in luxury hotels or fine-dining environments, with relevant supervisory/leadership experience.
• Excellent communication, leadership, and interpersonal skills with confidence in handling discerning guests.
• Strong understanding of F&B operations, service styles, wine knowledge (preferred), menu familiarity, and commercial aspects of the business.
• Ability to lead, coach, and motivate teams with elegance, discipline, and calmness under pressure.
• Impeccable grooming, strong attention to detail, sound operational judgement, and refined service behaviour.
• Passion for hospitality, leadership, and delivering elevated and personalised guest experiences.
Why Join Us?
• Lead F&B operations across beautifully designed spaces with curated luxury dining concepts.
• Be part of a young, dynamic, and award-winning hospitality brand.
• Gain exposure to best-in-class training, personalized growth, leadership development, and multi-outlet learning.
• Opportunity to shape guest memories while driving service excellence, team performance, and thoughtful, detail-led dining experiences.
If you are passionate about refined service, inspiring teams, and elevating guest experiences through thoughtful hospitality — we’d love to have you on our team.
Click on Apply to know more.
