Website:
evoflex.in
Job details:
Job Title: Assistant Manager – Delivery Management
Department: Delivery Management / Operations
Location: Vasai
Reporting To: Head – Operations
Role Purpose
The Assistant Manager – Delivery Management will be responsible for
end-to-end delivery planning, coordination, and execution across multiple business verticals, including:
- Evoflex (EMS Allied Services – Electronics Manufacturing Fintech Products)
- Glomore (Battery Pack Manufacturing, Repair Refurbishment Services)
The role ensures seamless alignment between
planning, production, supply chain, logistics, and customer commitments, driving
On-Time-In-Full (OTIF) delivery performance.
Key Responsibilities
- End-to-End Delivery Ownership
- Manage complete order lifecycle: Order confirmation → Planning → Production → Dispatch → Closure
- Ensure adherence to committed delivery timelines (OTD/OTIF)
- Track daily, weekly, and monthly delivery schedules
- Cross-Functional Coordination
- Act as a central interface across:
- Production (EMS Battery Pack lines)
- Supply Chain Procurement
- Quality Assurance
- Warehouse Logistics
- Sales / Customer Teams
- Drive alignment and ensure timely resolution of interdependencies
- Planning Scheduling
- Coordinate with planning teams for:
- EMS production planning (Evoflex)
- Fintech product deliveries
- Battery pack manufacturing dispatch planning (Glomore)
- Monitor capacity vs demand, identify constraints, and flag risks proactively
- SAP / ERP-Based Execution (MANDATORY)
- Utilize SAP/ERP systems for:
- Order tracking (Sales Orders / Work Orders)
- Production planning status monitoring
- Inventory availability and material tracking
- Dispatch planning and delivery documentation
- Ensure data accuracy and real-time system updates
- Delivery Performance Reporting
- Track and report key KPIs:
- On-Time Delivery (OTD %)
- Order Fulfillment Cycle Time
- Delay Root Cause Analysis
- Prepare dashboards using Excel / Power BI for management review
- Risk Management Escalation
- Identify bottlenecks in materials, production, or logistics
- Drive mitigation and recovery plans
- Escalate critical issues with structured analysis and solutions
- Customer Internal Communication
- Provide clear and timely delivery commitments and updates
- Manage internal and external escalations professionally
- Ensure alignment between customer expectations and operational capabilities
- Process Improvement Digitization
- Support implementation and improvement of:
- SAP / ERP / MES systems
- Delivery tracking dashboards
- Automation in reporting and coordination
- Continuously improve delivery processes for efficiency and scalability
Required Skills Competencies
Core Skills
- Strong communication skills (written verbal)
- Excellent coordination and stakeholder management
- Strong analytical and problem-solving ability
- Planning, prioritization, and execution excellence
Technical Skills (MANDATORY PREFERRED)
- Hands-on experience in SAP / ERP systems (MANDATORY)
- Exposure to Order Management, MRP, Production Planning, and Dispatch
- Advanced proficiency in MS Excel (Pivot, MIS, trackers)
- Working knowledge of Power BI (preferred)
- Exposure to MES / Manufacturing Digital Systems (added advantage)
Functional Knowledge
- Understanding of:
- EMS manufacturing processes
- Battery pack production / assembly (preferred)
- Production Planning Control (PPC)
- Supply chain inventory management
- Logistics dispatch operations
Behavioral Competencies
- Ownership-driven and proactive
- Energetic, adaptable, and solution-oriented
- Ability to lead cross-functional teams without direct authority
- Strong sense of accountability and urgency
- Open-minded with a continuous improvement mindset
Experience Qualification
- Education: Graduate / Engineer / MBA (Operations / SCM preferred)
- Experience: 4–8 years in Delivery Management / PPC / SCM / Operations
- Industry Preference: EMS / Electronics / Manufacturing / Battery / Fintech Hardware
Key Performance Indicators (KPIs)
- On-Time Delivery (OTD %)
- Order Fulfillment Cycle Time
- Schedule Adherence
- Delay Reduction RCA Effectiveness
- Cross-functional coordination efficiency
- Customer satisfaction / Escalation reduction
Authority Responsibility
- Own delivery commitments across assigned orders/projects
- Coordinate and drive actions across departments
- Escalate risks and delays to management with mitigation plans
- Recommend process improvements and system enhancements
Why This Role is Critical
This role acts as the
execution engine of operations, ensuring that customer commitments are delivered by effectively aligning multiple teams, systems, and business verticals.
Career Progression
- Manager – Delivery Excellence
- Head – Planning Delivery
- Operations Leadership Roles (General Manager)
Qualifications
- Education: Graduate / Engineer / MBA (Operations / SCM preferred)
Click on Apply to know more.
