Exaccountic Advisory LLP
Website:
exaccountic.com
Job details:
Experience : 4 – 8 Years
Location: Coimbatore, Tamil Nadu.
Shift: Night Shift (US Time Zone)
Employment Type: Full-Time
🎯 Job Summary
We are looking for a proactive and detail-oriented AR Collections Specialist to support our global finance operations. The Collections Specialist will be responsible for managing end-to-end accounts receivable collections, monitoring customer payment behaviour, resolving billing disputes, and ensuring timely cash inflow. The role requires close collaboration with Sales, Service, and Operations teams to minimize overdue AR and improve overall collection efficiency. The ideal candidate will bring strong collections experience, advanced Excel skills, and excellent English communication. Experience with Infor LN ERP is an added advantage, and familiarity with Power BI and Power Automate will be a preferred.
🛠️ Key Responsibilities
- Manage end-to-end collections for an assigned portfolio of customers.
- Proactively follow up on outstanding invoices via email and calls to ensure timely payments.
- Monitor AR aging buckets, prioritize collections, and reduce DSO.
- Handle invoice-related disputes such as pricing, taxation, contract terms, short payments, and billing errors.
- Coordinate with internal teams (Billing, Sales, Operations) to investigate and resolve disputes within SLA.
- Maintain accurate dispute logs and ensure timely closure to prevent payment delays.
- Identify recurring dispute trends and recommend preventive corrective actions.
- Build strong relationships with customer AP teams to ensure smooth payment cycles.
- Work closely with Sales and Account Managers to align on payment commitments and escalations.
- Contribute to continuous process improvement initiatives in collections and dispute handling.
✅ Required Skills & Qualifications
- Bachelor’s Degree in Finance, Accounting, or related field
- 4–6 years of experience in Accounts Receivable / Collections with hands-on dispute management.
- Exposure to international customers (US/EU/APAC).
- Experience working in a shared services or global delivery environment.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP, charts)
- Strong verbal and written English communication
- Ability to analyse data, prioritize workloads, and meet tight deadlines.
- Experience with Infor LN ERP or similar enterprise systems
- Exposure to Power BI for reporting and analytics
- Familiarity with Power Automate for workflow automation
- Ability to work independently in a fast-paced, night-shift environment
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