Website:
tex-ro.com
Job details:
About the role
We're a fast-growing home-essentials and kitchenware brand selling on Amazon. We're hiring a detail-oriented executive to own our product reviews — keeping our ratings healthy, our customers heard, and our listings compliant with Amazon policy.
What you'll do
- Monitor customer reviews daily across all our ASINs
- Respond professionally to reviews and buyer feedback
- Flag and report policy-violating, fake, or abusive reviews to Amazon
- Use Amazon's official "Request a Review" tool to grow genuine reviews
- Track review trends and report recurring product complaints to the team
- Coordinate with customer support to resolve issues behind negative reviews
You should have
- 1–3 years in Amazon Seller Central, e-commerce, or customer support
- Strong written English (and Hindi/Gujarati a plus)
- Familiarity with Amazon's review and communication policies
- Attention to detail and a calm, customer-first attitude
Why join us
A growing D2C manufacturer-brand where you'll see your work directly impact ratings and sales. Competitive salary based on experience.
Click on Apply to know more.