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Grow Commerce is a global e-commerce growth company helping Indian brands launch and scale internationally across marketplaces such as Amazon, Walmart, eBay, and Etsy.
We are looking for an experienced Amazon Account Manager who can independently manage Amazon seller accounts, drive growth, and ensure smooth day-to-day marketplace operations for our clients.
Key Responsibilities
1. Amazon Account Management
- Manage multiple Amazon Seller Central accounts for clients.
- Take ownership of day-to-day account operations and performance.
- Monitor account health, performance notifications, policy updates, and critical issues.
- Ensure all marketplace activities are completed accurately and on time.
- Maintain strong communication with clients and provide regular updates.
2. Product Listing & Catalog Management
- Create, optimize, and manage Amazon product listings.
- Optimize titles, bullet points, descriptions, backend search terms, and keywords.
- Conduct keyword and competitor research.
- Identify opportunities to improve organic ranking and conversion.
- Manage variations, A+ Content, Brand Store, images, and other catalog elements.
3. Amazon PPC & Advertising
- Plan, manage, and optimize Amazon PPC campaigns.
- Monitor ACOS, TACOS, ROAS, CTR, CPC, conversion rate, and sales.
- Perform keyword research and search-term analysis.
- Optimize bids, budgets, targeting, and campaign structures.
- Identify opportunities to improve advertising efficiency and profitability.
- Coordinate with the PPC/performance marketing team where applicable.
4. Sales & Growth
- Develop strategies to increase sales, visibility, and profitability.
- Analyze product and category performance.
- Identify growth opportunities through new keywords, products, promotions, and advertising.
- Monitor competitors, pricing, reviews, and market trends.
- Support new product launches and marketplace expansion.
5. Inventory & Order Management
- Monitor inventory levels and identify potential stock-outs or excess inventory.
- Coordinate with clients regarding inventory planning and replenishment.
- Monitor FBA inventory, stranded inventory, suppressed listings, and related issues.
- Ensure smooth order and fulfillment operations.
6. Account Health & Issue Resolution
- Monitor Amazon Account Health regularly.
- Handle listing suppressions, policy issues, stranded inventory, and other marketplace problems.
- Raise and manage Seller Central support cases.
- Follow up with Amazon until issues are resolved.
- Ensure compliance with Amazon policies and marketplace requirements.
7. Reporting & Client Communication
- Prepare weekly/monthly Amazon performance reports.
- Analyze sales, advertising, traffic, conversion, and profitability metrics.
- Present insights and actionable recommendations to clients.
- Maintain clear communication regarding account performance and ongoing activities.
Required Skills
- 2–5 years of hands-on Amazon Seller Central experience.
- Strong understanding of Amazon marketplace operations.
- Experience managing multiple seller accounts.
- Good knowledge of Amazon listings, catalog management, FBA, and account health.
- Strong understanding of Amazon PPC and marketplace analytics.
- Excellent Excel/Google Sheets skills.
- Strong analytical and problem-solving abilities.
- Good written and verbal communication skills.
- Ability to manage multiple accounts and deadlines simultaneously.
Preferred
- Experience managing Amazon US accounts.
- Experience with international e-commerce and cross-border selling.
- Experience with Amazon Brand Registry, A+ Content, and Brand Stores.
- Familiarity with tools such as Helium 10, Jungle Scout, DataHawk, Perpetua, or Pacvue.
- Experience with product launches and scaling brands in the US marketplace.
- Knowledge of Amazon compliance and reimbursement processes.
What We Offer
- Opportunity to work with international e-commerce brands.
- Exposure to the Amazon US marketplace.
- High-ownership role in a growing e-commerce company.
- Opportunity to work on multiple product categories and brands.
- Fast-paced and entrepreneurial environment.
- Performance-based growth and incentives.
Click on Apply to know more.