Website:
erplogic.co.il
Job details:
Company Description
ERP Logic is a globally recognized SAP Cloud Solutions company, specializing in SAP implementation and application services. Since its inception in 2009, the company has grown significantly to over 1,000 employees and expanded its presence across the United States, Europe, the Middle East, India, and Israel. As one of the top three SAP reseller partners globally for SAP S/4HANA Grow and SAP S/4HANA Rise, ERP Logic serves over 500 customers, including both large enterprises and mid-sized companies. With deep expertise in SAP S/4HANA and SAP ECC, ERP Logic supports businesses in transitioning to advanced ERP systems with a customer-centric approach and sustainable solutions.
Role Description
We are seeking a talented, tech-savvy AI Bot Developer and Business Analyst to drive the design, development, and deployment of AI-powered Copilot agents using Microsoft Copilot Studio and Azure AI. This role combines hands-on solution development with business analysis to identify automation opportunities, translate requirements into scalable solutions, and support successful adoption.
Key Responsibilities
Business Analysis & Stakeholder Engagement
• Solution definition: Translate business requirements into clear user stories, functional requirements, process designs, and acceptance criteria
• Stakeholder communication: Explain technical concepts clearly to non-technical audiences and maintain alignment throughout delivery
Solution Development & Integration
• Copilot agent development: Design and build tailored AI-powered agents in Copilot Studio that meet business needs and align with organizational standards
• Azure AI integration: Use Azure OpenAI and other Azure AI services to enhance solution capability, scalability, and performance
• Customization and integration: Configure models, topics, workflows, knowledge sources, APIs, and enterprise-system integrations
• Quality and optimization: Test solutions, resolve issues, and continuously improve response quality, reliability, and user experience
Deployment, Support & Governance
• Production deployment: Coordinate release activities and ensure smooth deployment of Copilot agents into production environments
• Monitoring and improvement: Track adoption and performance, analyze feedback, and identify opportunities for enhancement
• Training and support: Provide user training and ongoing support to help teams gain value from AI tools and solutions
• Documentation and governance: Maintain process, configuration, testing, support, and best-practice documentation to enable secure, compliant, and scalable delivery
Must-Have Qualifications
• Copilot Studio development: Hands-on experience designing, building, testing, and deploying Microsoft Copilot Studio agents.
• Business analysis: Experience gathering requirements, analyzing business processes, and translating needs into functional solution designs.
• Azure AI and generative AI: Practical experience with Azure AI services, Azure OpenAI, or comparable enterprise AI platforms.
• Technical capability: Proficiency in workflow design, APIs, system integrations, and basic coding or scripting such as Python or PowerShell.
• AI knowledge: Solid understanding of generative AI, machine learning concepts, Large Language Models (LLMs), and AI solution deployment.
• Communication and service orientation: Ability to explain technical concepts to non-technical stakeholders and provide clear, user-friendly support.
• Delivery and collaboration: Self-driven, organized, and able to coordinate cross-functional work and deliver solutions on time.
• Problem-solving: Creative and analytical approach to resolving challenges and implementing effective AI-driven solutions.
Preferred Qualifications
• Experience with Microsoft Power Platform, including Power Automate and Power Apps
• Knowledge of DevOps practices and CI/CD pipelines for AI solutions
• Experience working within a global organization and collaborating across functions, cultures and time zones
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