Exlearn Technologies
Website:
exlearntech.com
Job details:
Company Description Exlearn Technologies is a tech education company focused on building future-ready skills in Cloud, DevOps, Data Analytics, Data Science, and AI through industry-relevant learning. Learners gain hands-on experience with real-world projects and receive comprehensive career support, including guidance and mentorship. Programs are designed for individuals from diverse backgrounds, including students, early career professionals, and experienced workers looking to upskill. Exlearn Technologies emphasizes practical, in-demand skills that are valued across top companies and help learners build sustainable careers in emerging technologies.
Role Description The Admission Counselor is a full-time, on-site role based in the Pune Division. The counselor will guide prospective learners through the admissions process, including responding to inquiries, explaining program offerings, clarifying eligibility, and helping candidates select suitable courses. Daily activities include conducting counseling sessions (in person, by phone, and online), maintaining accurate records of leads and enrollments, and following up with prospective learners to ensure timely admission decisions. The role also involves collaborating with the marketing and academic teams to align admission messaging, participating in events or workshops to promote programs, and meeting admission and conversion targets while maintaining a learner-centric, ethical approach.
Qualifications
- Candidates should possess strong Communication and Interpersonal Communication skills for effective counseling and relationship-building.
- Candidates should possess Customer Service skills to handle inquiries, provide clear information, and support learners throughout the admission process.
- Candidates should possess Sales skills to convert leads into enrollments while maintaining a consultative, learner-first approach.
- Candidates should possess Education-related skills or experience in academic counseling, training, or working with educational programs.
- Relevant qualifications such as a bachelor’s degree in any discipline; degrees in Education, Psychology, Business, or related fields are an advantage.
- Comfort with using CRM tools, email, and basic office software for tracking leads and admissions data.
- Ability to work on-site in Pune Division, manage multiple inquiries simultaneously, and meet targets in a structured, professional environment.
- Prior experience in admissions, counseling, or sales in an education or training organization is preferred.
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