Medcity Kottayam
Website:
medcityinternationalacademy.com
Job details:
Company Description Medcity International Academy (MIA) is a premier professional training and coaching institution headquartered in Kannur, Kerala, with multiple centers across Kerala and Karnataka. The academy is recognized as a leading provider of English language proficiency and professional assessment test training, with a strong focus on international exam success and global employability. MIA delivers high-impact preparatory programs for major language exams and healthcare professional assessments, supported by experienced trainers certified by global bodies such as Cambridge and IDP. The institution combines evidence-based teaching, digital tools, personalized coaching, language labs, mock examinations, and an app-based learning ecosystem to support both online and classroom learners. Its mission is to expand global opportunities for learners across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.
Role Description The Administrative Specialist is a full-time, on-site role based at Medcity International Academy’s Kochi center. This role involves managing day-to-day administrative operations, including handling student inquiries, maintaining records and databases, coordinating schedules, and supporting admissions and enrollment processes. The Administrative Specialist will assist with documentation, fee collection, and basic finance-related tasks, while ensuring compliance with institutional policies and procedures. The role includes providing front-office support, liaising with trainers and other departments, preparing reports, and contributing to a smooth and professional learner experience. The successful candidate will be expected to work collaboratively, maintain confidentiality, and uphold high standards of service and organization.
Qualifications
- Candidates should possess strong Communication and Customer Service skills, with the ability to interact professionally with learners, trainers, and external stakeholders.
- Candidates should possess solid Administrative Assistance skills, including record management, documentation, scheduling, and office coordination.
- Candidates should possess good Analytical Skills to manage data, generate reports, and support decision-making and process improvement.
- Candidates should possess basic Finance skills to handle fee collection, payment tracking, and coordination with the accounts team.
- Proficiency in MS Office and general computer applications, along with familiarity with digital learning or CRM platforms, is beneficial.
- A diploma or bachelor’s degree in Business Administration, Commerce, or a related field, and prior experience in an educational or training institution, are preferred.
- Strong organizational skills, attention to detail, integrity, and the ability to work in a fast-paced, learner-focused environment are essential.
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