Website:
airoright.com
Job details:
Company: AiroRight
Location: Faridabad
Employment Type: Full-time
Working Days: 6 days a week
Role Overview
We are looking for a detail-oriented and proactive Administrative Executive to manage passenger claims and coordinate with customers, airlines, legal teams, and internal leadership.
Key Responsibilities
* Manage passenger claims and required documentation.
* Coordinate and follow up with airlines on ongoing claims.
* Communicate with customers regarding documents, updates, and next steps.
* Coordinate with legal and internal teams on escalated cases.
* Maintain accurate claim records and case status.
* Prepare claim reports and operational updates for management.
* Ensure timely follow-up and resolution of cases.
Requirements
* Strong communication and follow-up skills.
* Highly organised and detail-oriented.
* Ability to manage multiple cases simultaneously.
* Good working knowledge of Excel/Google Sheets.
About AiroRight
AiroRight is a modern air passenger rights company helping passengers navigate flight delays, cancellations, denied boarding, and baggage issues with clarity and structured support.
Why Join AiroRight?
* Work with a fast-growing travel-tech company.
* High ownership and growth opportunities.
* Work directly on solving real passenger problems.
* Build expertise in aviation, claims, and passenger rights.
Click on Apply to know more.