kim.cc
Website:
kim.cc
Job details:
About Kim.cc
Kim.cc is an AI-powered customer operations company helping startups and growing businesses scale customer support through a unique AI + Human operating model. We combine experienced support professionals, operational expertise, and AI-enabled workflows to deliver exceptional customer experiences while reducing operational overhead.
We're looking for a highly motivated Full-Cycle Business Development Representative to drive outbound prospecting AND close deals with decision-makers across our target markets — this isn't just a lead-gen role, you'll own the deal from first touch to signed contract.
Role Overview
As a Full-Cycle BDR, you'll be responsible for the entire sales motion: generating qualified opportunities through strategic outbound prospecting, running discovery and demo calls, handling objections, negotiating terms, and closing deals. This role is best suited for someone who wants ownership of the full sales cycle rather than just booking meetings for someone else to close.
Key Responsibilities
- Pipeline Generation: Build and execute outbound prospecting via cold calling, email campaigns, LinkedIn outreach, and account-based targeting.
- Persona Targeting: Identify and engage decision-makers — Founders, CEOs, COOs, Heads of CX, and Operations leaders — across ecommerce and SaaS companies.
- Discovery & Qualification: Run discovery calls to understand prospect needs and qualify fit.
- Demo & Pitch: Deliver product demos and tailor pitches to prospect pain points.
- Negotiation & Closing: Handle objections, negotiate pricing/terms, and close deals independently.
- Account Management (Early Stage): Support onboarding handoff to ensure a smooth transition post-close.
- CRM Ownership: Maintain accurate CRM records and pipeline hygiene across every stage.
- Strategic Alignment: Work directly with founders/leadership to refine ICP, messaging, and pricing strategy.
- KPI Management: Consistently hit outbound activity, meeting, and closed-revenue targets.
Ideal Customer Profile & Target Personas
- SaaS companies, Ecommerce & D2C brands, Technology startups, Digital marketplaces, High-growth SMBs
- Buyer personas: Founder/CEO, COO, Head of Operations, Head of Customer Support, VP Customer Success
Requirements
- Experience: 1–3 years in BDR, SDR, Inside Sales, or full-cycle sales roles.
- Sales Execution: Strong cold-calling, resilience, and closing skills — you're comfortable owning a deal from first email to signature.
- Communication: Excellent verbal and written English communication.
- Tech Stack: Experience with CRM platforms like HubSpot, Salesforce, or similar.
- Autonomy: Proven ability to manage a full pipeline independently in a fast-paced environment.
- Objection Handling: Comfortable with commercial negotiation and C-level conversations.
Preferred Qualifications
- Experience selling CX/BPO/SaaS/outsourcing services.
- Familiarity with Apollo, ZoomInfo, Outreach, Salesloft, LinkedIn Sales Navigator.
- Startup experience or experience selling to SMBs/startups.
- Understanding of customer support operations and BPO.
Success Metrics
- Deals closed per month (not just meetings booked)
- Revenue/ARR generated
- Outbound activity volume
- Sales cycle velocity
- CRM data quality and pipeline accuracy
Why Join Kim.cc?
- Own the full sales cycle — not just a lead-gen cog.
- Join an ambitious, fast-growing AI + CX company.
- High ownership with direct, visible impact on revenue.
- Thrive in a collaborative, performance-driven culture.
Click on Apply to know more.
