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POSITION: Finance & Accounts Operations Manager
LOCATION: Hyderabad (on-site)
REPORTS TO: Founder/Managing Director
TYPE: Full-time, Permanent
ABOUT SRI RAM TEXTILES
Sri Ram Textiles is a leading B2B wholesale saree distributor operating across South India with a portfolio of 4,000+ active retailer accounts spanning Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu. With ₹14 crore in annual revenue and over a decade of market presence, we are a critical supply chain partner for retail networks across the region. Our business is built on credit relationships, operational excellence, and deep customer understanding.
THE ROLE: JOB PROFILE
The Finance & Accounts Operations Manager is the operational backbone of Sri Ram Textiles' financial and customer cash management function. You will own the complete lifecycle of customer billing, credit management, cash reconciliation, and financial reporting for our 4,000-account retail network.
This is not a back-office role—you are a credit strategist, a cash flow guardian, and a customer relationship bridge in a high-volume, multi-state B2B wholesale environment.
You will work with modern fintech tools (Zoho Books, WhatsApp Business, CRM dashboards), manage credit risk across multiple payment profiles, and drive revenue recovery initiatives. Your decisions directly impact cash flow, customer retention, and growth strategy.
KEY RESPONSIBILITIES
BILLING, INVOICING & RECONCILIATION
- Generate and issue accurate invoices within 24 hours of order fulfillment
- Reconcile daily sales with billing records; audit for discrepancies
- Resolve billing disputes within agreed timelines
- Maintain audit-ready invoice archives and GST compliance for all transactions
CASH MANAGEMENT & COLLECTIONS
- Track daily cash inflows across payment methods (bank transfers, cheques, UPI, cash)
- Reconcile customer payments to invoices within 2 business days
- Identify and flag payment delays before they become aged receivables
- Coordinate with logistics for CoD (cash-on-delivery) settlements
- Maintain daily cash position reports for leadership
CREDIT MANAGEMENT & AGING ANALYSIS
- Monitor AR aging buckets (0-30, 30-60, 60-90, 90+ days)
- Generate weekly AR aging reports segmented by customer, territory, and risk tier
- Prepare credit limit recommendations based on payment history and volume trends
- Coordinate credit hold decisions for non-compliant accounts
CUSTOMER FOLLOW-UPS & COLLECTIONS
- Execute proactive follow-ups on overdue invoices (phone, SMS, WhatsApp Business)
- Escalate collections issues to management
- Prepare personalized payment reminders for top accounts
- Maintain collection contact logs and success metrics
EXPENSE TRACKING & REPORTING
- Capture and categorize all operational expenses (samples, logistics, marketing, admin)
- Validate expense documentation and compliance
- Prepare monthly expense reports by department/project
- Flag budget variances and advise on cost control
FINANCIAL REPORTING & ANALYTICS
- Prepare monthly financial statements (P&L, balance sheet reconciliation, cash flow summary)
- Generate customer-level profitability reports (high-performing and loss-making accounts)
- Create KPI dashboards (cash conversion cycle, DSO, collection rates)
- Support strategic decision-making with trend analysis and forecasts
SYSTEM MANAGEMENT & PROCESS OPTIMIZATION
- Own daily operations in Zoho Books (invoicing, payment recording, reconciliation)
- Maintain data integrity and audit trails
- Identify process bottlenecks and recommend workflow improvements
- Coordinate with IT on system issues and data exports
KEY QUALIFICATIONS
ESSENTIAL
✓ 5–8 years of hands-on finance/accounts operations experience
(preferably in B2B distribution, wholesale, or high-volume credit environments)
✓ Expertise in invoicing, cash reconciliation, AR aging, and collections processes
✓ Proficiency with accounting software (Zoho Books, SAP, Tally, or similar ERP)
Strong Excel and Google Sheets skills (pivot tables, VLOOKUP, data visualization)
✓ Knowledge of GST compliance, invoicing standards, and Indian financial reporting requirements
✓ Strong communication skills; ability to manage customer interactions professionally
and handle payment disputes diplomatically
PREFERRED
- Experience in textile, wholesale, or FMCG distribution sectors
- Familiarity with CRM tools and WhatsApp Business for customer communications
- Experience with credit scoring, credit risk assessment, or collection automation tools
- Basic data analysis skills; comfort translating raw transaction data into actionable insights
WHY JOIN SRI RAM TEXTILES
SCALE & RESPONSIBILITY
Own the complete financial operations for a ₹14 crore B2B wholesale business with 4,000 customer accounts across four states. You will drive decisions that directly impact company cash flow and strategic growth.
GROWTH OPPORTUNITY
We are modernizing our finance function with fintech tools, automation, and analytics. You will build systems and processes from the ground up, gaining experience in digital transformation and financial strategy.
DIRECT LEADERSHIP ACCESS
Work closely with the Founder/MD on strategic initiatives. Your recommendations will shape credit policy, customer strategy, and operational efficiency.
COMPETITIVE ENVIRONMENT
Navigate real complexity: credit risk, cash flow volatility, multi-geography operations, intense competition. This role builds expertise that transfers to any enterprise or fintech environment.
COMPETITIVE COMPENSATION & BENEFITS
- Salary competitive with experience and performance
- Professional development support
- Bonus tied to cash collection and AR efficiency metrics
WHAT WE'RE LOOKING FOR
This is not a data-entry role. We need someone who combines operational rigor with problem-solving:
✓ Detail-oriented but strategy-minded: You catch errors without losing sight of the bigger picture (cash flow health, customer risk, process gaps)
✓ Customer-empathetic credit guardian: You collect money fairly and professionally, understanding that every rupee collected strengthens the business
✓ Comfortable with ambiguity: You adapt processes to handle edge cases; you don't just follow scripts
✓ Data-driven communicator: You turn transaction data into insights and translate them into actionable recommendations
✓ Proactive problem-solver: You identify issues early (aging slippage, collection bottlenecks, system gaps) and propose solutions
WORK CONDITIONS
Location: Hyderabad (God Gift Market, Rikab Gunj) — On-site
Role Type: Full-time, Permanent
Working Hours: Monday–Saturday, 11:00 AM–8:00 PM (flexibility for customer follow-ups)
Reporting To: Founder/Managing Director
HOW TO APPLY
Submit your resume along with a brief note (100 words max) on your most relevant experience in collections, AR management, or credit operations.
Email: sudhagaraj@gmail.com
Subject Line: "Finance & Accounts Operations Manager – [Your Name]"
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We are an equal opportunity employer. Sri Ram Textiles welcomes applications from candidates of all backgrounds and experiences.
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