VikingCloud
Website:
vikingcloud.com
Job details:
Account Receivable Specialist
Location: Vadodara, India
Shift time: 5.30 PM to 2.30 AM IST / 8:00 am to 5:00 pm EST
Number of Position: 2
This Position:
We are looking for an Accounts Receivable Analyst to join our team as valued member of our growing Accounts Receivable department. This role will assist in supporting the collections efforts by working with the AR team, customers, and sales directly.
The Accounts Receivable Specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us up to date, on time and on good terms with our valued customers.
- You’ll be part of a high-performing team where you can contribute and grow.
- We are a group of bright, motivated, and kind people who believe in autonomy and taking initiative.
- We encourage everyone to be authentic and seek to build and celebrate diverse teams
- You will be proud to work at Viking Cloud and know that your work makes a meaningful impact.
Responsibilities
- Run daily bank statements & lockbox reports
- Post cash receipts daily to customer accounts
- Process one-time and recurring customer credit card payments
- Process ACH direct debit payments
- Monitor the Aging of multiple entities’ accounts receivable and identify overdue accounts.
- Contact customers with overdue accounts and attempt to collect the overdue amount. Escalate to Manager if a payment plan is necessary.
- Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
- Update customer accounts based on payment or contact information
- Resolve customer issues and complaints concerning invoices.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
Requirements:
- At least 2 years of previous accounting/administrative processing experience
- Experience with MS Office Professional – Excel expertise preferred
- Experience with SAP strongly preferred
- Experience with Sage Intacct preferred
- Salesforce Experience
- Good interpersonal skills: ability to effectively interact with a wide variety of people
- Must have a professional demeanor and ability to prioritize and work in a fast-paced environment
- Patience and stress management
- Problem-solving skills
- Critical thinking skills
- Must be detail oriented with an emphasis on accuracy
- Ability to handle sensitive information confidentially
- Must be reliable and committed to good attendance and timeliness
- Bachelor / Master of Commerce, MBA in Finance is preferred.
Click on Apply to know more.
