Straatix Partners
Website:
straatix.com
Job details:
French Expert Needed
Your Experience at a Glance
We’re hiring a A R Resolution Analyst for our client (Code Name: CORE) -
CORE delivers innovative financial process solutions to help businesses optimize accounts receivable and dispute management. As an AR Resolution Analyst at CORE, you will be responsible for resolving customer disputes and deductions, ensuring accuracy and timeliness in accounts receivable processes. You will collaborate with dealers, vendors, and customers, leveraging analytical and organizational skills to drive resolution outcomes. Reporting to the Director of AR Resolutions within the Finance Operations team, you will own the end-to-end dispute resolution process and contribute to continuous improvement initiatives. This role offers the opportunity to make a significant impact in a dynamic, growth-oriented environment.
About the Client (CODE: CORE)
CORE operates in the financial technology sector, providing solutions that streamline accounts receivable, collections, and dispute management for global businesses. With a focus on innovation and operational excellence, CORE supports organizations in optimizing financial workflows and enhancing customer relationships. The company fosters a collaborative, entrepreneurial culture that values accountability, learning, and professional growth.
Key Responsibilities
● Collaborate with dealers, vendors, and customers to investigate and resolve invoicing discrepancies
● Record, review, and track open disputes and deduction
● Analyze root causes of disputes and recommend corrective action
● Communicate findings and resolution outcomes clearly and professionally
● Monitor assigned accounts to ensure timely resolution and follow-up.
● Request and manage supporting documentation from customers
● Handle a high volume of phone and email communications while maintaining accuracy and professionalism.
● Maintain accurate records of all interactions and resolutions
● Prepare and present reports to management on dispute trends and resolution metrics.
● Support additional projects and tasks as assigned.
Required Skills
● 2+ years of experience in accounts receivable, collections, or dispute resolution.
● Proficiency in Microsoft Excel for managing and analyzing large data sets.
● Experience with account reconciliation and financial statement analysis.
● Strong learning aptitude and ability to navigate various enterprise systems (ERPs).
● Excellent attention to detail and organizational skills.
● Customer-focused communication skills, with the ability to build rapport and manage difficult conversations.
● Effective time-management and ability to prioritize multiple accounts and tasks.
● Critical thinking and problem-solving skills to identify and resolve issues.
● Accountability and ownership of responsibilities.
● French language proficiency
Nice to Have
● Experience working in a Shared Services or B2B Managed Services environment.
● Familiarity with deduction management tools or platforms
● Knowledge of billing and invoicing processes in a SaaS or services-based company.
● Experience working with European clients
● Experience working in Geography
Why Join CORE (Code Name)
Join CORE to make a tangible impact on financial operations by resolving complex accounts receivable challenges and driving process improvements. You'll work with a collaborative team, tackle diverse technical and analytical problems, and have opportunities for professional growth in a supportive, learning-focused environment. Be part of a company that values innovation, accountability, and continuous development
About the Employment
Model Employer of Record ( Straatix EoR) : This position is offered through Straatix Partners under an Employer of Record (EoR) model for the client. The India GCC operates with the client’s engineering culture, innovation standards, and global operating model, ensuring seamless collaboration across teams worldwide. Straatix provides the operational framework, while the client drives the product vision, engineering strategy, and platform evolution.
Why Join CORE (Code Name)
Join CORE to make a tangible impact on financial operations by resolving complex accounts receivable challenges and driving process improvements. You'll work with a collaborative team, tackle diverse technical and analytical problems, and have opportunities for professional growth in a supportive, learning-focused environment. Be part of a company that values innovation, accountability, and continuous development.
About the Employment Model Employer of Record ( Straatix EoR) : This position is offered through Straatix Partners under an Employer of Record (EoR) model for the client. The India GCC operates with the client’s engineering culture, innovation standards, and global operating model, ensuring seamless collaboration across teams worldwide. Straatix provides the operational framework, while the client drives the product vision, engineering strategy, and platform evolution.
Click on Apply to know more.
