ARTIUM
Website:
artiumacademy.com
Job details:
Job Description:
Position: Academic Counselor/Customer Support Executive
Location: Bangalore
Job Type: Full-Time | Onsite
Experience: 1–3 years in sales support, customer support, or operations
Languages Required: English & Tamil/Hindi preferred
About Us
At Artium Academy, we are committed to delivering exceptional learning experiences to our learners. We are looking for a proactive and organized Academic Counselor to assist the sales team, coordinate with customers, and ensure smooth day-to-day operations.
Key Responsibilities
- Call and convert leads via CRM
- Book trial classes and centre visits
- Follow-ups and conversion tracking
- Assist walk-ins and batch allocation
- Coordinate with teachers and schedules
- Support the sales team with lead management and customer coordination
- Maintain and update CRM records accurately
- Handle customer queries and ensure timely resolution
- Prepare reports and manage documentation
- Coordinate internally with operations and academic teams
Key Skills Required
- Good communication and interpersonal skills
- Strong coordination and organizational abilities
- Basic knowledge of CRM tools and Google Workspace
- Customer-focused and problem-solving mindset
- Ability to multitask and manage follow-ups efficiently
Qualifications
- Any Bachelor’s Degree
- 1–3 years of relevant experience in sales support/customer support/operations
Why Join Us?
- Opportunity to work in a fast-growing organization
- Supportive and collaborative work environment
- Career growth and learning opportunities
Benefits:
- Health insurance
- career Growth
Work Location: In person
Click on Apply to know more.
