1. Job Summary
Jaipur Watch Company is looking for an experienced and result-oriented Head – ERP & Inventory Management to manage the company’s Odoo ERP system and Pan India inventory operations from the Head Office.
The candidate will be responsible for managing inventory across all retail stores, resolving Odoo and billing-related issues, monitoring stock movements, ensuring accurate inventory records, and providing timely support to store teams across India.
The role will also involve supervising the existing Inventory Executive, maintaining operational discipline, and ensuring smooth coordination between the Head Office, retail stores, logistics, and the Odoo support team.
2. Key Responsibilities
A. Odoo ERP Management
* Manage and monitor the Odoo ERP system across all retail stores.
* Ensure correct and timely entries for inventory, stock transfers, receipts, deliveries, and other stock-related transactions.
* Monitor system accuracy and ensure that all stores follow standard ERP processes.
* Identify recurring software issues and coordinate with the Odoo vendor or technical team for resolution.
* Maintain proper user access, process controls, and system discipline.
* Support management with accurate ERP reports and inventory data.
B. Pan India Inventory Management
* Manage and monitor inventory across all Jaipur Watch Company stores in India.
* Maintain accurate stock records at the Head Office and across all store locations.
* Monitor stock availability, stock discrepancies, damaged items, and pending inventory transactions.
* Ensure proper stock allocation and movement between the Head Office, warehouse, and retail stores.
* Monitor inward and outward stock entries and ensure proper documentation.
* Conduct regular inventory reconciliation between physical stock and Odoo records.
* Ensure timely closure of pending stock transfers and inventory discrepancies.
C. Billing and POS Support
* Handle and resolve billing and POS-related issues reported by retail stores.
* Provide timely support for invoice errors, stock mismatches, and transaction-related problems.
* Coordinate with the technical team whenever an issue requires system-level intervention.
* Ensure that store teams follow the correct billing and stock entry procedures.
* Minimise operational delays caused by unresolved ERP or billing issues.
D. Stock Transfer and Logistics Coordination
* Manage stock transfers between the Head Office, warehouse, and retail stores.
* Ensure that stock movement is properly recorded in Odoo at every stage.
* Coordinate with logistics and store teams for dispatch, receipt confirmation, and pending deliveries.
* Monitor inter-store stock transfers and ensure timely completion of all system entries.
* Maintain proper records of stock dispatched, received, returned, or transferred.
E. Store Support and Coordination
* Act as the primary point of contact for ERP and inventory-related queries from all retail stores.
* Handle store team calls and resolve operational issues within defined timelines.
* Train store employees on Odoo usage, inventory processes, and billing procedures.
* Create standard operating procedures (SOPs) for inventory and ERP activities.
* Ensure consistent implementation of inventory processes across all locations.
F. Team Management and Supervision
* Supervise and guide the existing Inventory Executive.
* Allocate daily responsibilities and monitor task completion.
* Review the accuracy and quality of inventory entries and reports.
* Ensure accountability, timely execution, and adherence to company processes.
* Escalate recurring errors, process deviations, and unresolved issues to management.
G. MIS and Management Reporting
* Prepare daily, weekly, and monthly inventory reports.
* Track pending stock transfers, inventory mismatches, and unresolved ERP issues.
* Provide reports on stock availability, movement, reconciliation, and operational exceptions.
* Highlight recurring problems and recommend corrective actions.
* Ensure management receives accurate and timely inventory information.
3. Required Qualifications and Experience
* Graduate in Commerce, Business Administration, Supply Chain, Information Systems, or a related field.
* Minimum 5–7 years of relevant experience in ERP and inventory management.
* Strong hands-on experience with Odoo ERP is essential.
* Experience managing inventory across multiple retail stores or warehouse locations.
* Good understanding of POS billing, stock transfers, receipts, deliveries, and inventory reconciliation.
* Prior experience supervising a team or managing inventory operations is preferred.
* Strong analytical, communication, coordination, and problem-solving skills.
* Proficiency in Excel and inventory MIS reporting.
4. Key Skills
* Odoo ERP Operations
* Pan India Inventory Control
* Retail POS and Billing Support
* Stock Movement and Reconciliation
* Multi-Store Inventory Management
* Team Leadership
* MIS Reporting and Data Accuracy
* Process Development and SOP Implementation
* Problem Resolution and Vendor Coordination
5. Expected Outcome
The successful candidate will ensure smooth Odoo ERP operations, accurate inventory records, timely stock movements, effective store support, and complete inventory control across all Jaipur Watch Company retail locations.
Key Responsibility Areas (KRA)
Designation: Head – ERP & Inventory Management
Company: Jaipur Watch Company
1. ERP System Management – 20%
• Ensure smooth functioning of Odoo ERP across all retail stores.
• Monitor system-related issues and ensure timely resolution.
• Maintain accurate system entries and transaction records.
• Coordinate with the Odoo technical team for unresolved issues and improvements.
• Ensure proper ERP usage and compliance across all locations.
Performance Indicators:
• Minimum 98% accuracy in ERP transaction records.
• At least 95% of reported issues resolved within defined timelines.
• Regular monitoring and closure of pending ERP issues.
2. Pan India Inventory Control – 25%
• Maintain accurate inventory records across all retail stores and the Head Office.
• Monitor stock availability, discrepancies, damaged stock, and inventory adjustments.
• Ensure physical stock matches the stock reflected in Odoo.
• Conduct regular stock reconciliation and investigate mismatches.
• Maintain proper inventory control and accountability at every location.
Performance Indicators:
• Minimum 98% inventory record accuracy.
• Monthly reconciliation of all assigned store inventories.
• Timely identification and closure of stock discrepancies.
• Zero unauthorised stock adjustments.
3. Stock Movement and Logistics – 15%
• Manage inward and outward stock movements through Odoo.
• Ensure all stock transfers between the Head Office, warehouse, and stores are properly recorded.
• Monitor dispatches, receipts, returns, and inter-store transfers.
• Follow up on pending stock transfers and ensure timely closure.
• Coordinate with logistics and store teams to prevent stock movement delays.
Performance Indicators:
• 100% of stock movements recorded in Odoo.
• Minimum 95% of stock transfers closed within the defined timeline.
• Proper documentation and tracking of all stock movements.
4. Billing and Store Support – 15%
• Provide timely support for Odoo billing and POS issues.
• Handle queries and calls from store teams across India.
• Resolve billing errors, transaction issues, and stock-related system problems.
• Train store employees on the correct use of Odoo.
• Maintain an issue tracker with resolution status and escalation details.
Performance Indicators:
• Acknowledge store issues within the defined response time.
• Minimum 95% resolution within the agreed service timeline.
• Regular training and reduction in recurring operational errors.
5. Team Management and Supervision – 10%
• Supervise and guide the Inventory Executive.
• Allocate responsibilities and monitor daily work.
• Review inventory entries, stock transfer records, and reports.
• Ensure discipline, accountability, and adherence to company SOPs.
• Report performance gaps and recurring errors to management.
Performance Indicators:
• Timely completion of assigned tasks.
• Regular review of the Inventory Executive’s work.
• Reduction in repeated errors and pending tasks.
6. MIS and Management Reporting – 10%
• Prepare daily, weekly, and monthly inventory reports.
• Report stock discrepancies, pending transfers, and unresolved ERP issues.
• Track inventory movement and store-wise stock positions.
• Submit accurate reports to management within defined timelines.
• Highlight risks and recommend corrective actions.
Performance Indicators:
• 100% timely submission of scheduled reports.
• Accuracy and completeness of reported data.
• Timely escalation of critical inventory and system issues.
7. Process Improvement and SOP Compliance – 5%
• Develop and implement standard operating procedures for ERP and inventory.
• Standardise inventory processes across all retail stores.
• Identify process gaps and recommend improvements.
• Ensure compliance with approved stock movement and billing procedures.
Performance Indicators:
• SOPs documented and implemented across all stores.
• Regular process reviews and compliance checks.
• Measurable reduction in process errors.
Overall Performance Expectations
• Complete visibility and control over inventory across all retail locations.
• Smooth functioning of Odoo ERP and store billing operations.
• Accurate stock records and properly documented stock movements.
• Timely support to all store teams.
• Effective supervision of the Inventory Executive.
• Reliable reporting and accountability to management.
