About the role
Effectively communicate with clients, internal project teams, and senior stakeholders to understand their challenges. Collaboratively drive our knowledge services strategy and provide timely updates on developments, whether weekly, monthly, or as required;
Leverage data analysis, user research, benchmarking, metric reporting and consistent content audits to enhance content quality and address key areas of enhancement;
Craft reusable templates, best practices, training manuals, and SOPs; mentor and coach client, project teammate, and junior members;
Supervise content acquisition, integration, overall knowledge lifecycle management and formulation of governance framework while ensuring timely and high-quality outcomes;
Lead secondary research on companies (business models, SWOT, M&A, etc.) and market insights (industry growth, trends, challenges). Utilize specialized databases such as Evaluate Pharma, Adis, and Nexis for in-depth analyses;
Assist teams in crafting actionable strategies based on industry/market analyses. Collaboratively determine project scope and link research to overarching business challenges;
Ensure all information meets high-quality standards while respecting both short and long-term business objectives and deadlines, complemented by conducting QC checks on outgoing deliverables.
About the company
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.
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