Technical Product Manager, Team Chat Apps & Integrations

Job Description

We are looking for a Technical Senior Product Manager for the Zoom Apps and Integrations product team. This is a key role in how Zoom transforms from the killer app the world works on, to a platform the world works on. The Senior Product Manager works deeply with internal and external stakeholders to reduce friction in the integrated user experience, and unlock powerful new platform capabilities, all while building trust and safety.

Responsibilities

• Uncover and understand developer and customer needs and translate them into requirements.
• Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
• Understand, research, and follow technical trends in the industry. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as advise on which new technologies to invest in or leverage.
• Follow competitors and conduct capability analysis regularly.
• Provide internal and customer training on how to use the product.
• Answer incoming questions about the product and its capabilities.
• Assess and address technical risks.
• Understand and analyze data pipelines, algorithms, and automated systems.
• Serve as a product evangelist and subject matter expert to the technical/developer community.
• Help define the architecture for platform scalability, security and privacy
• Use database queries to analyze performance indicators, evaluate experiments, etc.
• Define success criteria for testing and product acceptance.
• Facilitate the creation and maintenance of proper product documentation.
• Evangelize Zoom’s vision around the Zoom Apps ecosystem
• Partners closely with Zoom App developers to solve technical issues
• Ability to work closely with customers, engineering and internal stakeholders
  
  

Requirements

• 5+ years of relevant Product Management experience in Saas Industry
• 10+ years of Engineering experience
• Minimum BS degree in CS, MIS or equivalent
• Preferred experience with productivity and collaborative platforms
• Experience architecting and implementing integration projects
• Experience building apps, bots and/or agents
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Must have strong verbal skills with consultative professional business acumen
• A proven record of managing and delivering successful products and features
• Skilled in conducting presentations, online web demos
  
  

Minimum

Salary Range or On Target Earnings:

$124,000.00

Maximum

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date

05/16/25

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.