Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview
This is a key role in the organization. The Network Operations Center Manager’s primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of the organization's infrastructure. The Network Operations Center Manager provides overall expertise in the network operations functions. NOC Manager will manage and provide, as needed, hands-on technical support work related to the overall health and maintenance of the organizations multiple environments. This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from Senior Leadership and other Managers.
What You’ll Do As The NOC Manager
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Technical competency in the following areas will be foundational for success:
- Thorough understanding of IP Networks, including VLANs
- Firewalls, switches, routers and other network equipment
- VPN, Load Balancer, Web Application Firewall
- Windows and Linux Server administration
- Web Server(s) concepts and administration
- Virtualization, Backup Procedures, Disaster Recovery and High Availability using industry standards
- Active Directory, DHCP, DNS, Group Policy
- Clustering, Load Balancing
- Anti-Malware and Cybersecurity concepts
What You Will Bring To The Team
- 8-12 years prior NOC experience
- He / she should be flexible and creative.
- Self-disciplined, self-motivated and the ability to organize and prioritize time effectively.
- Ability to manage and lead a team.
- Underlying awareness of the bigger picture.
- Ability to think quickly, take the initiative and willingness to make judgment calls.
- Ability to work both independently and as part of a team.
- Willingness and ability to learn new products and network technologies quickly, often without the focus of formalised training.
- Excellent written and verbal communication skills.
- Be able to communicate about networking issues effectively and in a comprehensible manner both to clients and employees
Zones offers a comprehensive Benefits package.
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life.
At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
