Website:
Job details:
Zonal Retail Head
Key job responsibilities:
Business Growth:
• Own & execute company’s ground retail strategy for prepaid & FOD product into assigned geographical spread
• Responsible to achieve zonal retail targets in terms of key measurable metrics of revenue, tonnage, yields & gross margin etc.
• Introduce DTDC ground retail products into micro clusters in line with competitive landscape and price positioning of geographical area
• Identify and develop potential areas of growth within existing channel partner team as well new potential markets
• Drive sales KPIs to build robust sales pipeline for profitable business growth through daily/weekly/monthly review mechanism
• Monitor market intelligence within the industry in terms of market development, new projects, competitive activity, new trends etc.
• Monitor service level gaps to ensure timely action & retention of existing base
Process Development & Training:
• Align & collaborate with zonal cross functional teams to develop various processes required to grow retail business
• Share competitive practices among key stakeholders to alignexisting processes in line with customer requirement
• Take initiative and align with project team to ensure right processes are built and implemented in a timely manner
• Conduct continuous product training to internal and external stakeholders as well as channel teams to create awareness about the product and its success
Leadership:
• Lead a team of regional retail cluster managers of assignedzone
• Be a mentor and inspire team to go over and above to deliver exceptional results
• Promote DTDC brand strength at every touch point with internal & external stakeholders
• Build and encourage culture of innovative ideas among team for continuous improvement
• Initiate and collaborate with zonal functional & business teams & act as one team
Click on Apply to know more.