Software Expert

The role involves providing technical assistance to customers. You will interact with clients through various channels, including online and in-person meetings, live chats, and email communications. Key Responsibilities: * Analyze client requirements and check platform feasibility. * Deliver engaging product demos highlighting features and capabilities. * Create proof-of-concept apps or prototypes tailored to client use cases. * Assist in preparing technical proposals, solution documents, and scope-of-work estimates. * Respond to RFPs/RFIs with technical accuracy and business relevance. * Configure and customize applications based on customer workflows. * Train customers on using the product effectively. * Work closely with support and engineering teams to resolve technical issues. * Monitor client adoption and provide proactive support to ensure successful deployments. Required Skills & Qualifications: * Preferably 1–3 years of experience in presales, solution consulting, business analysis, or application development. * Strong knowledge of low-code/no-code platforms. * Excellent communication and presentation skills. * Ability to translate business requirements into technical solutions. * Ability to work in Night shifts. * Familiarity with any programming language and integration concepts (APIs, webhooks). * Customer-oriented mindset with strong problem-solving skills.