iCOVER Services
Website:
icover-services.com
Job details:
🌍 Join iCOVER – A global leader in background screening and risk & compliance
👋 About us
At iCOVER, we specialize in background screening and risk & compliance solutions that empower companies around the world to make informed decisions with confidence.
With over 20 years of international experience, we operate from our global headquarters in Paris, supported by a network of 12 offices across France, the UK, the US, Mexico, Switzerland, Tunisia, Morocco, Bulgaria, India, Australia, Vietnam, and Singapore. Our diverse team of 230+ professionals enables us to deliver services in over 200 countries.
Whether it’s ensuring compliance, managing risk, or supporting strategic growth, iCOVER is your trusted partner.
🌐 Learn more: www.icover-services.com
🎯 Your role
To support our continued growth, we are looking for a Zoho Developer
Overview:
The Zoho Developer will be responsible for the configuration, administration, development, and continuous improvement of the Zoho One ecosystem used across the business.
The role will support different departments by understanding business needs and translating them into practical Zoho solutions, including workflows, automations, reports, dashboards, user permissions, and system improvements.
The successful candidate must be proactive, well organized, and able to work independently with a remote line manager. Strong communication skills are essential, as the role requires regular interaction with senior management, internal stakeholders, the Analytics and IT Support teams, and non-technical users.
Key responsibilities:
- Administer, configure, and maintain Zoho One applications, especially Zoho CRM and Zoho Desk;
- Gather and understand business requirements from internal teams;
- Configure Zoho modules, fields, layouts, workflows, automations, reports, dashboards, roles, profiles, and permissions;
- Develop and maintain custom functions, workflows, approvals, and business rules within Zoho applications;
- Support integrations between Zoho and other internal or third-party systems when required;
- Identify opportunities to automate and improve business processes using Zoho tools;
- Troubleshoot and resolve Zoho-related issues raised by users;
- Maintain technical documentation, process documentation, user guides, and configuration records;
- Stay updated on Zoho features and recommend improvements where relevant.
- Provide support to Zoho users across different departments;
- Train users on Zoho applications, processes, dashboards, and workflows;
- Support senior management with reports, dashboards, data checks, and process improvements;
- Communicate clearly with technical and non-technical users to understand needs and explain solutions;
- Support the IT Support team with selected system administration tasks when required;
- Assist with user account creation, updates, and deactivation across Zoho platform;
🔍 What we're looking for
Key qualifications and skills:
- 2-3 years experience as a Zoho Administrator, Zoho Developer, CRM Administrator, Business Systems Administrator, or similar role;
- Strong experience with Zoho One applications (Mandatory), especially Zoho CRM and Zoho Desk;
- Experience configuring Zoho modules, fields, layouts, workflows, automations, reports, dashboards, roles, profiles, and permissions;
- Experience with Zoho custom functions, Deluge scripting, APIs, or integrations would be a strong advantage;
- Ability to understand business requirements and convert them into practical system solutions;
- Good understanding of data quality, user access, permissions, and system documentation;
- Strong written and verbal communication skills in English;
- Ability to communicate confidently with senior management and non-technical users;
- Organized, reliable, and able to manage time and priorities independently with limited supervision;
- Comfortable working with a remote line manager and international teams;
- Proactive and solution-oriented approach to work.
🌟 What you’ll find at iCOVER
An attractive and transparent compensation package:
- Regularly reviewed salary
- Health insurance
- Meal vouchers
- Contribution to transport costs
A flexible and supportive work culture:
- Attractive home office policy
- Management that values work-life balance
A diverse and growth-oriented environment:
- International, inclusive workplace
- Unlimited access to LinkedIn Learning
A company that gives back:
- Annual CSR budget dedicated to human, environmental, or animal causes
- Internal initiatives to drive positive impact
Several social occasions for team spirit and celebration:
- Afterworks, seminars, Christmas Party and more
📩 Ready to join us?
Apply directly on LinkedIn with your CV. We carefully review every application and look forward to learning more about you!
By submitting your application for this position, you acknowledge that in the event you have been selected to work for iCOVER, we shall be entitled to perform an appropriate background screening by verifying the information presented in your application, specifically but without limitation, verification of prior employment and verification of education. The lawful provision, collection, and processing of your personal data is necessary for the purposes of the legitimate interests pursued by iCOVER and the provided data will be processed in strict accordance with the applicable personal data protection legislation.
🤝 Equal opportunity employer
iCOVER is committed to fostering a diverse and inclusive workplace. We welcome all qualified candidates—regardless of gender, age, origin, disability, religion, or identity—to help us build a better, more equitable world together.
Click on Apply to know more.