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Technical Support Engineer

Min Experience

0 years

Location

Chennai, Salem, Coimbatore, Tirunelveli, Madurai

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Zoho Company is hiring Technical Support Engineers for full-time roles throughout India! In the event you're obsessed with buyer assist and have robust communication abilities, this can be a nice alternative to affix certainly one of India's main software program firms. Job Description Present voice-based assist to worldwide/home prospects over the cellphone (Inbound and Outbound). Build a rapport with prospects with clear and assured communication. Focus on buyer satisfaction and first-time-resolution. Engage with the technical staff to offer quicker resolutions to technical points. Work intently with the technical content material staff to determine gaps in the assistance module. Should be keen to work night time shifts. Eligibility Criteria Strong communication abilities (verbal & written) Passion for customer support and problem-solving Potential to work in night time shifts Freshers & skilled candidates can apply

About the company

Zoho Company is hiring Technical Support Engineers for full-time roles throughout India. It is one of India's leading software firms.

Skills

customer service
problem-solving
communication