Systems Administrator

At Zerodha fund house, we are enabling the next generation of Indian investors. We feel mutual funds as a product needs to be reimagined to build simple & relevant investment solutions for the next 10 crore individuals to participate in and grow the capital markets in India. Built by the team behind Zerodha & smallcase, Zerodha fund house brings the principles of simplicity, cost-effectiveness, and transparency to the mutual funds. Responsibilities include - Act as the go-to person for all IT related queries. - Prepare laptops for users, assist Office Admin team with shipment of laptops, update inventory trackers and recover laptops from resigned employees. - Support L1 hardware and OS support for different brands of laptops (HP, Apple, Lenovo). - Understand the end user's IT issues raised in ticketing tools and provide necessary resolution in a timely manner. Liaise with vendors appropriately. - Maintain and troubleshoot LAN and Wifi issues. - Perform OS, firmware and software upgrades. Requirements - 2-5 years desktop support in a fast-paced office. - Experience in performing L1 troubleshooting of Laptop and Desktop hardware issues. - Experience in IT asset management is a must. - Good knowledge of Windows 10/11 is a must, basic knowledge of Linux and macOS will be preferred. - Good understanding of Office 365 and Google Workspace Apps (Docs, Sheets, Drive, Gmail etc) is required. - Good knowledge of wired and wireless networking is a must. - Good to have experience in network printers, CCTV, access controls, file storage servers, Windows Active Directory and Fortinet Firewalls. - Experience with any MDM would be an added advantage. - Flexible to work outside business hours for periodic maintenance tasks.

At Zerodha fund house, we are enabling the next generation of Indian investors. We feel mutual funds as a product needs to be reimagined to build simple & relevant investment solutions for the next 10 crore individuals to participate in and grow the capital markets in India. Built by the team behind Zerodha & smallcase, Zerodha fund house brings the principles of simplicity, cost-effectiveness, and transparency to the mutual funds.