Senior Human Success Manager

Who are we?

We’re Zensai. As a solution, we are the only fully comprehensive talent development suite built for Microsoft 365 and Teams. Our products, Learn365, Engage365, and Perform365, empower people and businesses to unleash their full potential through personalized learning, engagement, and performance management. As a company, we are a talented group of more than 200+ individuals with a mission to put people in control of their own success — empowering them every day to be their best version. Truly focused. Truly motivated. Truly thriving.

We believe in putting people over platform, centering authentic relationship building with our customers, and helping to transform the way people grow smarter.

What’s it like to work with Zensai?

In one word: fun. In a few more words: dynamic, collaborative, innovative, with a strong helping of continuous learning.

At Zensai, we have a strong intercultural foundation for our global team, which requires thoughtful collaboration and intentional teamwork. We’re dedicated to creating and upholding an inclusive workplace where all employees feel valued and supported. Our team members are passionate about their work and are driven to achieve goals, both personally and professionally. And though we believe in working hard, we also believe in having fun and enjoying ourselves while we empower individuals across the world.

Intrigued to learn more? Check out our About us page.

Tell Me About The Role

As Senior Human Success Manager at Zensai, you’ll play a key role in shaping our Learning, Employee Engagement, and Performance Enablement practices. Using our Human Success Platform, you’ll create meaningful employee experiences, generate insights, and drive engagement across the organization.

You’ll be responsible for implementing data-driven HR practices, optimizing learning programs, and designing initiatives that enhance performance and success at Zensai. This is an opportunity to make a real impact—transforming our approach to human success while helping shape the future of work.

This role is perfect for someone who is passionate about HR program management, digital HR tools, and people analytics. You’ll collaborate across teams to build, enhance, and execute best-in-class HR practices that empower employees and drive growth.

Key Responsibilities

Employee Engagement:

• Facilitate our Voice of Employee program utilizing the engagement surveys and continuous check-in features in our Engage365 product as well as driving yearly Great Place To Work surveys etc.
• Strategize and implement engagement-enhancing initiatives, products, and processes in collaboration with relevant stakeholders.
  
  

Learning & Development:

• Leverage our Learn365 product to deliver impactful e-learning and training experiences.
• Drive our transformation toward becoming a skills-based organization
  
  

Performance Enablement:

• Design and facilitate initiatives, products, and processes to unlock high performance across Zensai.
• Lead our Performance & Development Conversations to drive career growth and employee success.
• Support goal-setting, incentive structures, and performance measurement frameworks.
• Leverage our Perform365 product to design and deliver impactful experiences
  
  

People analytics

• Analyze all Voice of Employee data, report on progress, find new insights, and circle in on themes.
• Ensure relevant stakeholders are informed about your findings and we process and develop action plans where needed
• Ensure we build and monitor feedback loops in all Human Success products and practices we roll out to the organization
• Report on monthly KPIs as part of our executive briefing across different systems
• Contribute to defining and implementing new HS KPIs
• Collaborate with relevant systems owners and our Data, Infrastructure and Analytics team where needed to ensure access to relevant data or analysis
  
  

Cross-functional Collaboration:

• Collaborate well with employees, managers, and senior leaders to drive human success
• Share expertise and provide insights to our product teams to further enhance our Human Success platform.
• Support Customer Success Managers, Sales and Marketing teams by sharing best practices with our customer community.
• Act as a trusted advisor in organizational change management related to human success practices.
  
  

A day in the life of a Senior Human Success Manager

Your day might start with analyzing employee engagement data, identifying trends, and sharing insights with leadership to drive strategic decisions. From there, your workday could include:

• Running engagement initiatives, including Voice of Employee programs and annual Great Place to Work surveys.
• Using Learn365 to create and optimize e-learning and development programs.
• Leading Performance & Development Conversations and designing frameworks that support career growth.
• Leveraging data to measure employee success and ensure continuous improvement.
• Partnering with teams across the organization to align human success practices with business objectives.
  
  

Throughout the day, you’ll work closely with product teams, sales, and marketing to refine our Human Success Platform and share best practices with our customer community.

What You Bring

• 5+ years of experience in employee engagement, learning & development, performance enablement, or people analytics.
• Strong data analysis skills and the ability to translate insights into action.
• Experience with HR tech platforms (HRIS, LMS, Employee Engagement, and Performance Management tools).
• A strategic yet hands-on mindset, with excellent communication and stakeholder management skills.
• Business proficiency in English.
  
  

What Makes You Stand Out

• Experience in HR product design or digital transformation.
• A background in organizational change management.
• Familiarity with employee engagement tools like EngagePulse or Great Place to Work surveys.
  
  

This is more than just a role—it’s a career-defining opportunity to shape the future of human success at Zensai. If you’re ready to make an impact, we’d love to hear from you.

Tell Me About The Benefits Available.

We’d be happy too! As a team member at Zensai, you can enjoy:

• An opportunity to work with a talented and passionate team that values innovation, creativity, and collaboration.
• Flexible work environment with the option to work from home or the office.
• Professional development opportunities and career growth within the company.
• Fun company events and social activities to foster a positive work culture.
• Being a part of a global organization on an ambitious growth journey.
  
  

Alright. I’m intrigued. What are the next steps?

We’re excited that you’re interested in working with us in the Senior Human Success Manager position. We’ve tried to make the application process as streamlined and painless as possible. Below you can have a peek at our hiring process, so you know what to expect.

• Click the apply button on this page (simple enough, right?)
• Next, you’ll be taken to another form where you’ll upload your resume, provide answers to a few additional questions, and only add a cover letter if you wish (you’re welcome)
• After the application is completed and you’ve clicked ‘Send,’ you’ll receive a confirmation email, so you know that your application has been received, safely and soundly.
• Within approximately 30 days, you will hear from our recruitment team for an update on your application.
• If our team thinks the role is a great match for your profile, we will reach out to schedule a first interview. This will normally be a 30-minute chat through Teams to hear more about you and we will also share more about Zensai. It’s like speed-dating but with a bit more information.
• After this conversation, we will provide feedback on our conversation and let you know if we’d like to keep progressing with you along the hiring journey.
• If we both see a match in each other, we’ll invite you along for an interview together with the hiring manager. This will usually be a 1-hour meeting at our office either in Aarhus or in Copenhagen.
• Within an average of 35 days (we always like to shoot for sooner than later) you’ll know if it’s a “Yes, please!” or a “Maybe later” for joining our team.
  
  

We look forward to learning more about you and (hopefully) welcoming you onto the team soon!

We're Zensai. As a solution, we are the only fully comprehensive talent development suite built for Microsoft 365 and Teams. Our products, Learn365, Engage365, and Perform365, empower people and businesses to unleash their full potential through personalized learning, engagement, and performance management. As a company, we are a talented group of more than 200+ individuals with a mission to put people in control of their own success — empowering them every day to be their best version. Truly focused. Truly motivated. Truly thriving.