Zappi Product Designer

At Zappi, product designers are an integral part of our product teams, helping to create, shape and deliver the long term vision, backed by a leadership team and business that supports turning them into reality You'll be accountable for leading product design in your domain, collaborating with product managers, engineers and quality assurance through discovery, analysis, delivery and usage of solutions and features, advocating for customers and sharing context with your team Own and Execute Product Design: Lead UI, UX, and service design across the entire product life cycle—Discovery, Analysis, Build, and Usage—producing designs from early-stage wireframes and prototypes to high-fidelity interfaces Deliver Seamless User Experiences: Create connected experiences using consistent design systems and common UX patterns, balancing user needs with commercial goals to extract early value for tactical gain Research and Validate Designs: Conduct thorough discovery of problem areas and customer pain points using qualitative and quantitative research, including user research and usability testing, to inform designs, validate decisions, and enhance the customer journey Apply Data-Visualisation Best Practice: Translate complex research results into clear, accurate visuals when required; selecting chart types, designing interactions and specifying performance or accessibility needs, while collaborating with engineers on libraries such as Vega, D3, or Highcharts Develop and Maintain Design Systems: Define, evolve, and maintain design systems and component libraries, collaborating with engineers to ensure correct implementation Collaborate Cross-Functionally: Work with product managers, engineering managers, and quality assurance as part of a cross-functional team to define team roadmaps and goals Manage Multiple Projects: Balance workload and priorities across multiple concurrent projects

Zappi was founded in 2012 as a market research company that helps brands and advertisers find new ways to engage with their customer base. Working in data science, strategy consultation, and product innovation, Zappi creates solutions for brands as varied as Pepsi, Haleon, and Vodafone to maximise their audience engagement. In 2022, Zappi moved into a solely software-as-a-service business model and created Zappi Amplify TV, an insight tool for TV-advertising effectiveness measurement. This plus investment in new talent exemplifies how, like the demographics-focused industry they serve, Zappi is always prepared for change.