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Director, Founder's Office

Min Experience

7 years

Location

Vauxhall, London

JobType

Full-Time

About the job

Info This job is sourced from a job board

About the role

As a Director, Founder's Office, you will serve as a strategic partner to the Founder and Executive Leadership Team, driving critical business initiatives and ensuring effective execution of the company's most high-impact priorities. This role requires exceptional leadership, a sharp strategic mindset, and the ability to influence and collaborate across all levels of the organisation. You will own the orchestration of cross-functional efforts, manage complex projects, and act as a trusted advisor to the Founder on key decisions. Zapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes. Key Responsibilities and Expectations: Strategic Leadership & Execution: Translate the Founder's vision into enterprise-wide strategic initiatives. Lead the planning and implementation of key company priorities, ensuring alignment, execution, and measurable outcomes. Executive Collaboration & Influence: Partner directly with senior leaders across departments (Product, Operations, Marketing, Finance, Commercial) to drive cross-functional alignment, resolve roadblocks, and influence organisational direction. Project Portfolio Management: Own and oversee a portfolio of high-stakes initiatives from concept to delivery. Provide executive-level reporting, risk mitigation strategies, and post-mortem analysis to ensure continuous improvement. Operational Effectiveness: Identify and address structural inefficiencies and systemic issues. Lead efforts to scale operations through process optimisation, data-led decision-making, and organisational design enhancements. Investor, Board & Stakeholder Engagement: Craft and manage compelling, data-backed materials for board meetings, investor updates, and strategic leadership reviews. Act as a liaison between the Founder and external stakeholders where required. Special Projects & Founder Enablement: Act as a thought partner and operational enabler to the Founder. Step into a leadership role on ad-hoc initiatives that are critical to business growth or transformation.

About the company

Zapp is London's leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

Skills

strategy
consulting
investment banking
vc
pe
operations
change management