Account Executive, SMB

ABOUT ZAPIER We're humans who simply think computers should do more work. At Zapier https://zapier.com/about, we're not just making software—we're building a platform to help millions of businesses globally scale with automation and AI https://zapier.com/ai. Our mission is to make automation work for everyone by delivering products that delight our customers https://zapier.com/customer-stories. You'll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers' success https://zapier.com/zapconnect, and as they grow, so will you. Job Posted: 5/8/2025 Location: Americas Hi there! We're looking for an experienced Account Executive to join our growing Sales team. In this role, you'll join the Core sales team and be responsible for selling Zapier's Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program. If you want to advance your career at a fast-growing, profitable, impact-driven company, read  - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/ - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/ - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/ - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/ - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/ ABOUT YOU - You have 2+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency. - Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota - Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems. - You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life. - Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner. - Excellent communication skills both with customers and within an organization - Ability to develop and navigate senior-level relationships quickly and effectively - You thrive in a state of ambiguity and are motivated by strong personal drive THINGS YOU'LL DO - Drive revenue for Zapier, owning the entire sales cycle through close - Deeply understand your customers to uncover customer needs and pain points - Navigate complex multi-party sales and win trust through consultative sales conversations with executives - Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers - Own sales activity and monthly revenue forecasting in Hubspot - Provide recommendations to our product teams to help influence our Enterprise roadmap

We're humans who simply think computers should do more work. At Zapier, we're not just making software—we're building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You'll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers' success, and as they grow, so will you.