E-Commerce Operations Assistant

Job Title: E-Commerce Operations Assistant

Location:Remote

Start Date: Immediate

Job Type: Start as Part-Time (15-20 hours per week) and transition to Full-Time (40 hours per week) eventually

Job Summary

We’re looking for a proactive, high-energy E-Commerce Operations Assistant to support and optimise our day-to-day operations. You’ll play a key role in helping the business run smoothly—interacting with customers, stockists, and suppliers, while also improving systems and processes. As part of your journey, you’ll gain access to over $10,000 worth of premium e-commerce training, equipping you to grow with us and treat this role like your own venture.

Key Responsibilities

• Respond to customer inquiries and assist with general support
• Reach out to and manage relationships with stockists
• Coordinate with influencers and content partners
• Oversee inventory and supplier communication
• Help organise packaging and fulfillment logistics
• Use Shopify, Google Suite, and Canva to support daily tasks
• Add creative input where possible (visual or written)
  
  

Qualification:

• Prior experience in e-commerce (Shopify knowledge essential)
• Comfortable with Google Suite and Canva
• Super proactive, energetic, and solution-oriented
• Strong communicator with a keen eye for process
• Creative mindset is a big plus
• Interested in long-term growth and learning
  
  

Application Process:

To apply, please submit the following to kaye@yorkhamilton.com and use the email subject “Applicant: E-Commerce Operations Assistant"

• Updated resume
• Cover letter
• 1-2 minute introduction video
  
  

*Note: incomplete applications will not be considered