Staff Engineer

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®! As a Senior Staff Software Engineer, you will be a key technical leader, driving system evolution with a focus on Correctness, Reliability, Performance, and Observability. You will work closely with engineering leadership to ensure technical strategy aligns with business goals and supports the product vision. By leading architectural initiatives and mentoring engineers, you'll guide the evolution of distributed systems, enhancing scalability and resilience. With a deep understanding of modern system design, you will ensure solutions adapt swiftly to changing product needs. Your work will include defining technical initiatives, collaborating with development teams to deliver impactful results, and fostering a culture of technical excellence. What You'll Do Technical Leadership and Problem-Solving: Act as a technical expert and go-to resource for resolving complex challenges. Lead technical designs for major initiatives, ensuring architecture principles and standards are followed. Regularly engage in team development work, providing hands-on support and oversight. Architecture and System Design: Shape and maintain architecture roadmaps, influencing both team-level and enterprise strategies. Conduct technical design reviews, guide experiments and tool evaluations, and drive proof-of-concept initiatives. Partner with Site Reliability Engineering (SRE) and Infrastructure teams to ensure scalable and maintainable system designs. Cross-Team Collaboration and Mentorship: Work across multiple teams, providing technical leadership on critical projects. Mentor engineers, lead training initiatives, and facilitate Communities of Practice to drive shared technical growth. Support teams working with legacy systems, helping to modernize and improve foundational codebases. Operational Excellence: Champion a culture of quality, partnering with quality teams to shape continuous integration and delivery pipelines. Investigate solutions for non-functional requirements, including performance, scalability, monitoring, and alerting. Track progress on technical initiatives and foster a strong feedback loop within and across teams. What You Have Relentlessly curious and committed to continual growth and self-improvement with a humble attitude. Change-positive, actively seeking better strategies, designs, and behaviors. Collaborative by nature, thriving in environments that emphasize shared ownership and teamwork. Value-driven, with a laser focus on delivering continual value to users. Experienced in building scalable, resilient distributed systems, with a proven record of improving system performance and maintainability. Technically versatile, embracing technology agnosticism in pursuit of the best solutions. Active practitioner, remaining hands-on in designing and developing modern distributed software systems.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®!