Solutions Engineer

As a Solutions Engineer you are responsible for supporting the growth of our client base with a focus on clients and prospects across a defined North American territory. The Solutions Engineer is responsible for understanding our customers and prospects needs and developing the appropriate solution footprint and benefit assessment. This involves performing the necessary needs assessment and analysis to clearly define the business objectives and capabilities, as well as the supporting business case, and demonstrating how those requirements are supported using Yext solutions. What You'll Do Partner with the Field Sales team during the sales process to assist in developing account/opportunity strategies, planning and execution. This includes net-new sales opportunities, account expansion and retention. Work closely with both Yext clients/prospects and/or Yext Partners to aid the positioning and scope of a solution. Create lasting, mutually beneficial relationships across enterprise accounts and strategic partners. Provide customer specific product demonstrations in support of requirements and business cases. In addition, you will often design, build and present "Art of the Possible" full-platform visionary demonstrations. Offer guidance on technical aspects of Yext solutions as part of the sales process. Communicate the value of Yext solutions and position in the marketplace. Utilise strong business acumen, including best practices and business processes, to understand and communicate business requirements and solutions strategy to customers and prospects. Help shape the evolution of our solutions by partnering with Customer Solutions Management, Product Management, Product Marketing and Development. Collaborate with Yext Enablement to help train Yext employees on new platform features and industry knowledge. Support Yext Marketing with various activities including writing Blog articles and attending both in-person and virtual events. Assist with the completion of technical responses to RFPs and RFIs.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®!