About the role
As a Holiday Advisor, you will be responsible for assisting customers in planning their ideal holidays. Your expertise and personalized recommendations will help travelers create unforgettable memories. Here are some key aspects of the role:
Vacation Planning: Utilize your knowledge of popular destinations, travel trends, and local attractions to curate customized travel itineraries for customers. Guide them in selecting the best flights, accommodations, and activities based on their preferences and budget.
Customer Engagement: Interact with customers through various communication channels, including phone calls, emails, and chat support. Listen attentively to their requirements, provide prompt responses, and address any concerns they may have. Your friendly and professional demeanor will enhance the customer experience.
Travel Advice: Share your expertise and insights on travel-related topics, including visa requirements, travel insurance, and safety tips. Offer recommendations on sightseeing, dining, and transportation options to enhance the overall travel experience for customers.
Sales and Revenue Generation: Collaborate with customers to identify additional services that complement their travel plans, such as travel insurance or airport transfers. Utilize your sales skills to promote these offerings and generate additional revenue for Yatra.
About the company
Yatra is a trusted name in the travel industry, known for its extensive network, reliable services, and exceptional customer support. By joining the Yatra team, you become part of a reputable organization that values customer satisfaction and travel expertise.
This job is sourced from a job board