Call Center Manager
Yankee Home
- Salary
- $70k - $78k
- Experience
- 3+ yrs
- Location
- Chicopee, Massachusetts, United States
- Job type
- Full-time
Required skills
- CRM
- dialer
- lead-management tools
About the role
3+ years leading a contact center, experience managing supervisors or team leads, KPI data coaching skills, CRM/dialer/lead-management tools, strong communication, flexibility for evenings and Saturdays.
About Yankee Home
Privately owned home improvement contractor serving homeowners with bathroom, window, door, roofing, siding, and plumbing services.
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