About the role
Xerago is a leading global digital impact consulting and services enterprise specialising in integrating digital, technology, and marketing functions for mid-market and large enterprises. With a focus on delivering impactful solutions across all customer-facing digital priorities, we excel in interconnecting practices such as experiences, data, analytics, AI, campaigns, commerce, and content. By addressing strategy, technology, and capability gaps, we streamline processes and experiences to create a digital flywheel that drives transformative outcomes while optimising costs for our clients. Having offices across San Francisco Bay Area, Singapore, Hong Kong, Dubai, and Mumbai, Xerago has been providing digital impact solutions to achieve sustainable digital success, deliver measurable results, and drive long- term value for our clients, including large brands from automotive, banking, e-commerce, entertainment, healthcare, hospitality, mutual fund, insurance, retail, saas and gaming, telecom, travel and other technology vertical.
What you'll be responsible for:
- Monitor the site performance on a daily basis.
- Understand user behaviour and create actionable dashboards.
- Create and maintain daily/weekly/monthly reports.
- Analyse and Audit data to generate dashboards.
- Measure and report performance of marketing campaigns, gain insight and assess against goals.
- Hands-on knowledge with user behaviour tracking systems and methodologies.
- Identifying key needs or gaps and provide leadership to close those gaps.
Challenges (also responsible) you'll be facing in the role:
- Should be flexible to work at any time during production escalation or during critical deliveries.
- Prompt action is required for all the jobs.
- Expected to have flawless delivery.
- Should be ready to attend client calls and understand the requirement/instruction clearly.
- Should be capable to transfer knowledge to others.
About the company
Xerago is a leading global digital impact consulting and services enterprise specialising in integrating digital, technology, and marketing functions for mid-market and large enterprises. With a focus on delivering impactful solutions across all customer-facing digital priorities, we excel in interconnecting practices such as experiences, data, analytics, AI, campaigns, commerce, and content. By addressing strategy, technology, and capability gaps, we streamline processes and experiences to create a digital flywheel that drives transformative outcomes while optimising costs for our clients. Having offices across San Francisco Bay Area, Singapore, Hong Kong, Dubai, and Mumbai, Xerago has been providing digital impact solutions to achieve sustainable digital success, deliver measurable results, and drive long- term value for our clients, including large brands from automotive, banking, e-commerce, entertainment, healthcare, hospitality, mutual fund, insurance, retail, saas and gaming, telecom, travel and other technology vertical.
