Senior Security Operations Engineer

Job Description

Job Title: Senior Security Operations Engineer

Location: Bangalore

Position Type: Full-time

Position Level: 5

The Company

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly’s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance.

THE TEAM

At Xactly, we are committed to building teams that are collaborative, innovative, and passionate about delivering excellence to our customers. We embrace diversity and inclusivity, creating an environment where everyone’s voice is valued and empowered. As our Sr. Security Operations Engineer you will collaborate closely with experts in Development, DevOps, SRE, IT and various stakeholders across the company to implement security solutions that protect Xactly’s digital ecosystem, its customers and its partners. Your work will have a direct impact on the safety and success of our products.

You will work closely with key stakeholders, including our innovative technology team, which spearheads advancements and sustains the infrastructure that provides exceptional value to our customers. In this role, you will play a vital part in promoting robust security hygiene across these teams, protecting our systems, and ensuring they remain resilient and secure.

Our colleagues are bright, driven engineers hailing from top-tier companies and universities, known for their swift execution and high-quality output. They rely on their leaders to eliminate obstacles and provide clear guidance, allowing them to continuously build and ship superior products efficiently.

The Information Security team at Xactly is a group of skilled professionals specializing in Security Operations, Privacy, Risk, Threat and Vulnerability, Third Party Risk and more. They will be your allies in creating and implementing security programs, building a vibrant team of passionate engineers and analysts, and defending our computing environment from malicious activities.

THE OPPORTUNITY

At Xactly, we are committed to leveraging cutting-edge security technologies to protect our business and customer data. As we continue to expand and scale our operations, we are seeking a talented Engineer to lead the integration of our security technology stack into our broader business technology ecosystem. This is an exciting opportunity to play a crucial role in ensuring that our security infrastructure aligns seamlessly with business systems and enhances overall operational efficiency.This role will impact Xactly’s vision by ensuring the safety of customer data and finances through regularly working with a variety of people in security, product, third parties, and other business functions to build detections and automations to rapidly identify and mitigate security issues.

Reporting to our Senior Manager, Security Operations, take ownership of the architecture, resilience, and continuous improvement of our data ingestion pipelines. Ensure smooth and high-performance data flow into our state-of-the-art data lake, supporting real-time and batch data processing. Collaborate with cross-functional teams to define, deploy, and support the integration of AI-driven technologies into our Security Operations Center (SOC).

This is more than a role—it’s an opportunity to make a meaningful difference in the security of our business, grow your career, and help shape a culture of security-first development. Are you ready to take on the challenge?

Responsibilities

• Design, implement, and maintain security tools and systems for the SOC, such as SIEM (Security Information and Event Management), EDR (Endpoint Detection and Response), and other monitoring systems.
• Implement strategies to enhance the resilience, reliability, and scalability of data pipelines. Proactively monitor, troubleshoot, and resolve issues to ensure seamless ingestion processes even during high-volume data periods.
• Lead the design, implementation, and optimization of Snowflake features, including but not limited to writing new detections, building pipelines and ensuring resilience.
• Work closely with data engineers, security teams, and other stakeholders to define requirements, design solutions, and ensure the smooth deployment and operation of data pipelines and security technologies.
• Enhance and optimize the SOC’s capabilities by integrating new technologies and tools to improve data collection, alerting, and incident response processes.
• Develop custom scripts, automation, and workflows to streamline SOC operations, improve threat detection, and reduce manual intervention
• Lead initiatives to automate repetitive tasks within the SOC using tools like SOAR (Security Orchestration, Automation, and Response) platforms, reducing the time it takes to detect and respond to incidents.
• Create automated playbooks and response protocols to ensure that security incidents are handled efficiently and consistently.
• Ensure the availability, reliability, and scalability of the SOC’s infrastructure, ensuring it can handle growing data volumes and evolving security requirements.
• Maintain and improve the cloud and on-premise infrastructure used by the SOC, ensuring proper configuration, hardening, and security controls.
• Stay up-to-date on the latest trends in security technologies, tools, and best practices, ensuring that the SOC engineering team can implement the most effective solutions.
• Evaluate new security products, services, and platforms to assess their potential integration into the SOC.
• Continuously assess and improve the SOC’s security posture by identifying gaps, vulnerabilities, and areas for improvement.
• Experience working with cloud platforms such as OCI, AWS or Azure, with a deep understanding of cloud-native security practices.
• Stay abreast of emerging threats, vulnerabilities, and security technologies. Recommend and implement process improvements and security controls to enhance the organization's security posture.
• Plan and execute red and purple team exercises to identify vulnerabilities and assess the company’s detection and response capabilities across cloud environments and application layers.
  
  

THE SKILL SET

• 7+ years in Security Operation.
• Experience with incident response frameworks (e.g. NIST 800-61) and techniques, including containment, eradication, recovery, and post-incident activities.
• Strong skills in building and maintaining security information and event management (SIEM) systems, log analysis, and anomaly detection using tools like Datadog, ELK, and purpose-built open source tools.
• Business acumen and ability to effectively communicate business risk from cybersecurity issues to audiences with varying levels of technical background.
• Detection engineering and incident response experience specific to OCI, AWS or Azure.
• Strong knowledge of: cloud computing, defense-in-depth strategies, secure design patterns for applications and platforms.
• Deep understanding of security threat modeling, risk prioritization, and operational and technical security measures (including using industry frameworks, such as MITRE ATT&CK)
• Preferably, proficiency for automation and tool development .Excellent analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong understanding of secure coding practices and threat modelling.
• Familiarity with CI/CD pipelines and automation for vulnerability remediation
• Strong understanding of vulnerabilities related to secrets in cloud environments, APIs and containerized systems.
• Excellent analytical skills for risk assessment and prioritization.
• Strong communicator with the ability to collaborate and translate security requirements effectively.
• Bachelor’s degree in IT, Computer Science, or equivalent experience.
  
  

About You

• Passionate about cybersecurity, with a deep understanding of Incident Response, Malware Analysis and the drive to proactively identify and mitigate emerging threats.
• Strong collaborator who partners effectively with cross-functional teams to enhance security controls and refine detection and response capabilities.
• Committed to continuous learning, staying informed on the latest attack techniques, threat actor behaviour, and defensive strategies.
• Transparent in communication, capable of articulating complex technical findings to both technical and non-technical stakeholders in a clear, concise manner.
• Driven by curiosity and a proactive mindset, constantly looking for patterns, behaviours, and indicators that could signal malicious intent or compromise.
• Eager to shape and influence the security posture of an organization by driving improvements in processes, technology, and awareness.
  
  

Benefits & Perks

• Paid Time Off (PTO)
• Comprehensive Health and Accidental Insurance Coverage
• Tuition Reimbursement
• XactlyFit Gym/Fitness Program Reimbursement
• Free snacks onsite (if you work in office)
• Generous Employee Referral Program
• Free Parking and Subsidised Bus Pass (a go-green initiative!)
• Wellness program
  
  

OUR VISION

Unleashing human potential to maximise company performance. We address a critical business need: to incentivise employees and align their behaviours with company goals.

OUR VALUES

Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.

Xactly is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly's comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization.