Senior eDiscovery Project Manager

Job Summary

The Senior eDiscovery Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects through our proprietary electronic data discovery processing tool, ensuring consistency with company strategy, commitments and goals.

Essential Duties & Responsibilities

• Lead the planning and implementation of projects in support of the EDRM and all aspects of eDiscovery, including data processing, document productions, and complex eDiscovery services like mobile-messaging and TAR.
• Main point of contact to clients on project-kick off calls, status meetings and deliverable communications.  Must be able to maintain a strong understanding of project details and status in a fast-pace environment
• Manage and provide expert hands-on support in Hosted Databases: Relativity, Viewpoint and Eclipse.
• Facilitate and define project scope, goals and deliverables, as well as project tasks and resource requirements.
• Develop full scale project plans, resource allocation, and project timelines.
• Account penetration and development for new and existing clients: 
  1. Develop and enhance long-term, high quality client relationships by consistently exceeding client expectations.
  2. Partner with Account Managers and clients to develop a project strategy and help create solutions to address the project requirements and provide the best value to the client relationship.
  3. Consult with clients and Account Managers to determine the best service and product options to meet pricing expectations and project deadlines.
  4. Coordinate delivery of accurate work order information.
  5. Maintain current knowledge of Xact's products and services, industry trends and local competitors
• Assemble and coordinate project staff 
  1. Manage the project budget.
  2. Manage the project resource allocation.
  3. Plan and schedule project timelines.
• Track project deliverables using appropriate tools
• Provide direction and support to project team
• Perform quality control on client project deliverables.
• Monitor and report on the progress of projects to all stakeholders
• Present reports defining project progress, issues and applicable solutions
• Implement and manage all projects and intervene as needed to ensure project delivery
• Evaluate project results and identify changes that can be implemented for future work.
• Other duties as assigned.

Qualifications 

Education & Experience

• Bachelor’s degree in Computer Science or Business preferred;
• 4 to 6 years of Litigation Support/Project Management experience in a law firm and/or with an eDiscovery service provider required
• Extensive experience and knowledge of Relativity
• Strong knowledge of other litigation support software including but not limited to Viewpoint, Ipro, and Ringtail.
• RCA strongly preferred
• Expert knowledge of dtSearch preferred
• Strong written and oral communication skills.  Must have strong analytical and problem solving skills with the ability to work in a fast-paced, deadline-driven team environment
• English fluency required.
• Knowledge of project management techniques and tools
• Direct work experience in project management capacity
• Proven experience in people management, strategic planning, risk management and change management.

Key Competencies

• Knowledge of litigation support software including but not limited to Relativity, Concordance, Summation, Ipro, and Ringtail
• Knowledge of project management techniques and tools
• Knowledge of dtSearch preferred
• Must have strong analytical and problem solving skills with the ability to work in a fast-paced, deadline-driven team environment
• Planning and organizing
• Decision-making
• Communication skills
• Delegation

• Verbal and written fluency in English 
• Strong Microsoft Excel and Outlook Skills
• Good organizational skills and attention to detail
• Flexibility and adaptability to handle a changing and growing work load
• Able to produce high quality work under tight time constraints
• Strong sense of urgency when responding to requests
• Cooperative, enthusiastic, team-player attitude
• Self-control, poise, stability, and professionalism with co-workers and vendors

Work Environment / Physical Requirements

• Remote/home office environment
• Frequent sitting and use of computer equipment
• Frequent use of Visual Acuity and manual dexterity 

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This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.